How AI and cloud are reimagining network operations
The telecommunications industry is undergoing a seismic shift in how networks are managed and optimised, writes Samar Mittal, vice-president and head of cloud and network services for MEA at Nokia. Traditional network operations, once reliant on manual interventions,...
AI is ‘just a party trick’ unless companies act on its insights
Artificial intelligence (AI) can produce astonishingly accurate analyses and predictions, but these mean very little if businesses fail to act on them. “Unless you actually take the trouble to implement it, AI is just a party trick, which is very impressive but...
What women in tech really want
Women’s month gives South African businesses and leaders an opportunity to reflect on their efforts to narrow the gender gap and promote diversity in their organisations. By Samantha Perry, co-founder of Women in Tech ZA For the most part this means there is a lot of...
How to navigate the storm of tariffs, turbulence and the ticking clock
Markets don’t like surprises – and Donald Trump’s sweeping tariff threats, including a 30% blanket duty on South African imports from 1 August, are fuelling fears of broader global instability. Combined with Deutsche Bank’s warning of a looming financial shock, rising...
Smart cities start with signage
When we talk about smart cities, it’s usually the high-tech aspects that get airtime; our minds usually go first to AI-powered cameras and digital dashboards to smart grids and self-regulating traffic systems . In South Africa, however, where daily realities include...
Defy gravity and survive disruption
Will your business still be available in 10 years? Many won’t be. By Alex Galbraith, chief technology officer: cloud services at SoftwareOne The pace of change is such that even Moore’s Law is being left behind. Hyperbole or not, Nvidia’s AI hardware supremo Jensen...
Build a resilient data protection strategy for the AI era
Data is a critical asset to any business, and its protection has become more complex and essential than ever before. And so, as organisations continue to scale their digital transformation initiatives, the need for robust, reliable and resilient backup strategies has...
Network bottlenecks may be holding back your AI progress
Over the last decade, businesses have come to appreciate the network’s role beyond its connectivity offering: it has been vital in supporting the ever-evolving digital demands of today’s workplaces - from enabling a work-from-everywhere culture to unlocking the...
AI inference yields value for Africa’s businesses
Every second, millions of AI models across the world are processing loan applications, detecting fraudulent transactions, and diagnosing medical conditions generating billions in business value. Yet most organisations are still struggling to bridge the gap between AI...
Warehouse leaders uncertain how to start with automation
Zebra Technologies has found that 82% of warehouse decision-makers in Europe agree that increased use of technology and automation boosts frontline productivity, but almost six in 10 (57%) don’t know where to start automating in the warehouse. The findings appear in...
Smart bots and ‘press 0 for an agent’ are finally equals
The world of customer experience (CX) is going through a big transformation driven by the remarkable advancements in Artificial Intelligence. For businesses the excitement is real, and for consumers in South Africa, customer support can become brilliant experiences in...
Why only a few are winning at Gen AI – and how SA can catch up
Enterprise reinvention has become a global business imperative – and artificial intelligence is its driving force. Generative AI (gen AI), in particular, is fast moving from pilot projects to large-scale enterprise deployments. But while the buzz around the technology...