Network bottlenecks may be holding back your AI progress
Over the last decade, businesses have come to appreciate the network’s role beyond its connectivity offering: it has been vital in supporting the ever-evolving digital demands of today’s workplaces - from enabling a work-from-everywhere culture to unlocking the...
AI inference yields value for Africa’s businesses
Every second, millions of AI models across the world are processing loan applications, detecting fraudulent transactions, and diagnosing medical conditions generating billions in business value. Yet most organisations are still struggling to bridge the gap between AI...
Warehouse leaders uncertain how to start with automation
Zebra Technologies has found that 82% of warehouse decision-makers in Europe agree that increased use of technology and automation boosts frontline productivity, but almost six in 10 (57%) don’t know where to start automating in the warehouse. The findings appear in...
Smart bots and ‘press 0 for an agent’ are finally equals
The world of customer experience (CX) is going through a big transformation driven by the remarkable advancements in Artificial Intelligence. For businesses the excitement is real, and for consumers in South Africa, customer support can become brilliant experiences in...
Why only a few are winning at Gen AI – and how SA can catch up
Enterprise reinvention has become a global business imperative – and artificial intelligence is its driving force. Generative AI (gen AI), in particular, is fast moving from pilot projects to large-scale enterprise deployments. But while the buzz around the technology...
The irreplaceable role of human strategy in legal practice
Artificial intelligence (AI) tools are rapidly transforming legal workflows – from accelerating research to streamlining contract analysis and enhancing e-discovery. But, while these tools offer speed and pattern recognition, legal professionals caution that they...
Quantum computing a double-edged sword for the digital age
Quantum computing is poised to redefine the boundaries of data security, offering groundbreaking solutions while threatening modern encryption’s foundations. By Amritesh Anand, vice-president and MD: technology services group at In2IT Technologies. For third-party IT...
Cut the complexity for smarter enterprise AI adoption
When it comes to selecting artificial intelligence (AI) software, enterprise leaders are finding themselves overwhelmed by choice, the complexity of pricing models, and a lack of clear value pathways. The initial excitement surrounding AI tools like ChatGPT has...
AI and communication platforms are driving business evolution
Innovative technology and next-generation communication platforms have the potential to play a critical role in empowering South African businesses. By Dean Baker, regional sales lead at Infobip Recent research shows that at least 46% of local companies are actively...
NetScout advances AI-driven network operations for NeuroNOC
NetScout Systems has announced its recent participation in TM Forum’s NeuroNOC Catalyst, an innovation project at DTW Ignite 2025 that set records for having the most Communication Service Providers and countries represented at a DTW Ignite event. TM Forum is a global...
AI gives manufacturers an answer to operational challenges
The increasing sophistication of AI solutions couldn't come at a better time for South African manufacturers, who are grappling with declining sales and the uncertainty of global trade. By President Ntuli, MD of HPE South Africa It’s a critical moment - with nearly...
Agility beats legacy in a digital world
Legacy once stood for trust and authority in financial services. Today, it often suggests outdated systems, slow decision-making and an unwillingness to evolve. As technology reshapes how consumers manage their money, staying power in the market alone no longer sets a...