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A hybrid approach can balance AI’s costs, risks and rewards for SMEs

Generative artificial intelligence (GenAI) is among the fastest-adopted technologies in business history. Research from Google and Ipsos found that 70% of online adults in South Africa have used an AI chatbot, and three-quarters said AI is useful in the workplace. By...

The barrier to AI-led digital transformation was never the technology 

The biggest barrier to digital transformation is rarely the technology. It’s rather the distance between the people who decide what to build, which systems to install, and which processes to implement and the people who’ll actually use it. By Krishna Chetty,...

Can SMEs afford AI?

For large enterprises, artificial intelligence is rapidly becoming a serious business investment. For smaller businesses, the question is rather more uncomfortable: can they afford to participate? By Kuben Ramsamy, head of sales at HPIFS Africa AI is moving from an...

AI adoption should start with the work, not the tool

Across Africa, there is no shortage of AI pilots. PwC’s 2026 research found that 82% of organisations are running them, while 64% of workers are already using AI. However, few organisations have managed to scale that activity across the enterprise, writes Dillon Gray,...
Comfortably Numb

Comfortably Numb

“Comfortably Numb” is a song about anaesthesia. A doctor administers just a little pinprick so the show can go on — the performer feels nothing, and performs brilliantly. Keep that image in mind. It’s about to describe an entire industry.

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