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Investing in employee experience could be the true driver of customer success

For businesses looking to build loyalty among their customers, success ultimately doesn’t hinge on marketing or advertising campaigns or on automation, AI bots and customer experience (CX) platforms, but on the quality of engagement provided by their customer service...

What the future of risk can teach us about building resilient leaders

South African businesses are no longer dealing with isolated shocks. They are operating in a permanent risk environment, and leadership models need to catch up. By Izabela Stofberg, chief underwriting officer at Santam Re. BDO’s 2026 Global Risk Landscape report...

Sophos launches AI Defense

Sophos has announced the general availability of Sophos AI Defense, which finds the AI tools employees and applications are using, including the ones security teams never approved, and enforces policy wherever they run. Every AI tool an organisation can’t see is a...

The invisible shopper needs visible accountability

A recent NielsenIQ study says that 51% of US consumers now use artificial intelligence (AI) to shop. Earlier this year, Deloitte released a study of 13 500 European consumers, which found that more than half already use AI for shopping, another 27% intend to, with...
Ford SA partners with TUT for Sasol Solar Challenge

Ford SA partners with TUT for Sasol Solar Challenge

Ford Motor Company of Southern Africa will sponsor the Tshwane University of Technology (TUT) SunChaser IV team in the 2026 Sasol Solar Challenge. On 10 September, TUT’s student-built solar car will cross the start line in Sasolburg, beginning an eight-day public-road...

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FairMoney passes 30m Nigeria users

FairMoney Microfinance Bank, a CBN-licensed digital financial institution in Nigeria, has surpassed 30-million registered users in the country. Through the FairMoney app, customers can open and manage an account, save money, pay bills, make transfers, use cards,...

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Senior Data Engineer with Power BI

Design, develop, and maintain advanced Power BI reports and dashboards with clean semantic models and efficient DAX calculations.Build and operationalize data pipelines and transformation workflows on cutting-edge cloud-based platforms.Manage large-scale data...

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PHP Developer – Cape Town (Hybrid)

Our client is seeking an experienced PHP Developer to take ownership of a critical, production-based software platform within the Revenue Systems environment. This is an exciting opportunity for a developer who enjoys working with established systems, driving...

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Intra-African trade a continental priority

Boosting trade flows amongst African countries remains a key economic priority, writes Kanayo Awani, executive vice-president: Intra-African Trade & Export Development Bank at African Export-Import Bank. There is significant opportunity to accelerate the growing...

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Companies urged to use the Export Block Exemption

The publication of the Block Exemption for Promotion of Exports enabling South African exporters to collaborate in pursuing international markets will not benefit them unless they make full use of the regulation. This is according to the Kwanele Mkhwanazi, director:...

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