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Agentic AI and orchestration will drive the next chapter of CX in West Africa

Customer experience (CX) is entering a new phase in Nigeria and across West Africa as organisations expand their use of digital channels. Organisations are moving beyond basic automation towards more intelligent, outcome-focused experiences that can understand...

Consistent experiences are the key to frictionless customer journeys

Consumers trust payment systems that work in a familiar way, irrespective of gateway, payment method, or digital wallet, writes Rahul Jain, CEO and co-founder of Peach Payments. The recently released Online Retail in South Africa 2026 study found that card declines...

AI and the explosive impact on shopping and payments

Everyone will remember the hype before the pandemic about the so-called fourth industrial revolution. 4IR was everywhere. By Wayne Steppe, enterprise architect at Ecentric Payment Systems  While we were distracted by a global shutdown, the 4IR has not gone anywhere....

Should you trust AI with high-stakes decisions in your day-to-day life?

If you have asked an app like ChatGPT or Claude for a recipe recommendation, travel tips or tech support lately, you are not alone. Around seven in ten adults in South Africa have used an artificial intelligence (AI) chatbot, with many of us relying on the technology...

Solutions Architect

Solutions Architect - 12 Month ContractSolutions Architect - 12 Month ContractKey Responsibilities1. Solution DesignAnalyze business needs and translate them into robust and scalable technical solutions.Design and architect end-to-end solutions, with a focus on ERP...

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Solutions Architect – Gauteng Sandton

Solutions Architect - 12 Month ContractSolutions Architect - 12 Month ContractKey Responsibilities1. Solution DesignAnalyze business needs and translate them into robust and scalable technical solutions.Design and architect end-to-end solutions, with a focus on ERP...

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Tester (Intermediate) (ITC-50)

We are seeking an experienced Intermediate Tester to join our team on a contract basis. With 5–8 years of hands-on QA experience, the ideal candidate will bring strong test design and execution skills across manual and automated environments, and a solid understanding...

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Junior Tester (ITC-51)

A motivated Junior Tester is sought for a contract role supporting QA activities within an Agile development environment. This is an excellent opportunity for someone with at least 6 months of experience in software testing to grow their career in a collaborative,...

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Junior Tester (ITC-51) – Gauteng Centurion

A motivated Junior Tester is sought for a contract role supporting QA activities within an Agile development environment. This is an excellent opportunity for someone with at least 6 months of experience in software testing to grow their career in a collaborative,...

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Senior Tester (ITC-52)

An experienced Senior Tester is required for a key contract engagement focused on delivering high-quality digital solutions. The ideal candidate will have over 8 years of testing experience, with strong proficiency in both manual and automated testing...

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Senior Tester (ITC-52) – Gauteng Centurion

An experienced Senior Tester is required for a key contract engagement focused on delivering high-quality digital solutions. The ideal candidate will have over 8 years of testing experience, with strong proficiency in both manual and automated testing...

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IT Graduate Analyst at Parvana Recruitment

About our client:Our client, a global leader delivering innovative solutions, seeks a dynamic and motivated team member to join their high-performing team. The successful candidate will work in a hybrid or office environment, collaborating with a diverse global team...

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Technical Architect (Tech Lead) (ITC-45)

A leading project requires the expertise of a Technical Architect (Tech Lead) to drive architectural strategy and implementation across cloud, data, and integration layers. This is a senior-level opportunity for a technical expert with over 10 years of experience in...

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