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The human touch in an AI-driven customer experience

When a customer can't tell whether they're talking to AI or a human, does it matter? The answer may surprise you: what matters most is not who — or what — is on the other end, but whether the interaction feels understood. By Julian Dawkins, principal product marketing...

Team-building days won’t fix dysfunctional teams

Organisations frequently respond to a struggling team by arranging an off-site, a social event or another team-building activity. These experiences may be enjoyable, but they are unlikely to fix the everyday relationship patterns that prevent people from speaking...

SAP puts the autonomous enterprise to work

SAP showcased the Autonomous Enterprise in action at SAP Connect, demonstrating how Joule Work and Joule Assistants generate value for customers across every line of business. “This is a breakthrough moment for business AI,” says Christian Klein, CEO of SAP. “The...

Revenue to hit $1bn as quantum breakthroughs advance

Worldwide, quantum computing revenue is projected to total $1,1-billion in 2027, according to Gartner. “Nations and businesses have scaled spending in quantum literacy, patents, partnerships, and early use-case exploration,” says Gaurav Gupta, vice-president analyst...

OpenAI says no to Musk’s OpenAI bid

OpenAI has responded to Elon Musk’s bid to buy the company for $97,4-billion with a firm no. According to chairman Bret Taylor, the artificial intelligence (AI) company is not for sale. Early last week Elon Musk, together with a group of investors, made an unsolicited...

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Westcon-Comstor shares CDP disclosure  

Westcon-Comstor, a global technology provider and specialist distributor, has reinforced its commitment to sustainability by sharing details of its emissions and other environmental impacts with climate body CDP (Carbon Disclosure Project). CDP is a global non-profit...

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Full Stack Developer

Our client is looking for a skilled Full Stack Developer with expertise in PHP/Laravel to join dynamic team! You will be responsible for developing and maintaining web applications, ensuring seamless front-end and back-end functionality. Key Requirements Either...

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