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Pursuing the promise of AI for African nonprofits

Artificial intelligence (AI) is creating new possibilities for nonprofits across Africa to expand access to services, strengthen programme delivery, and address challenges in areas ranging from health and education to livelihoods and agriculture. A new report from The...

The human touch in an AI-driven customer experience

When a customer can't tell whether they're talking to AI or a human, does it matter? The answer may surprise you: what matters most is not who — or what — is on the other end, but whether the interaction feels understood. By Julian Dawkins, principal product marketing...

Team-building days won’t fix dysfunctional teams

Organisations frequently respond to a struggling team by arranging an off-site, a social event or another team-building activity. These experiences may be enjoyable, but they are unlikely to fix the everyday relationship patterns that prevent people from speaking...

SAP puts the autonomous enterprise to work

SAP showcased the Autonomous Enterprise in action at SAP Connect, demonstrating how Joule Work and Joule Assistants generate value for customers across every line of business. “This is a breakthrough moment for business AI,” says Christian Klein, CEO of SAP. “The...

Solutions Architect at The Foschini Group

Package & RemunerationJOB DESCRIPTION Key Responsibilities: Provide architectural and design leadership across solutions produced/consumed in/by the division. Collaborate with business architect and Business Analysts with business stakeholder engagement. Provide...

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Legal sector urged to focus on AI

According to the International Bar Association's (IBA) Future of Legal Services Commission (FLSC), artificial intelligence (AI) is a crucial topic that the legal profession needs to focus on more in the short-term. However, research undertaken by the FLSC reveals that...

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CFOs plan to boost tech budgets

Despite ongoing economic and geopolitical disruption, chief financial officers (CFOs) are planning significant technology budget increases, viewing digital investments as crucial for growth and efficiency, according to Gartner. A Gartner survey of 301 CFOs and other...

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Online romance scams highlight threat to women

Raising awareness about the critical importance of online safety for women has never been more pressing. Valentine's Day is a time to celebrate love, but sadly, cybercriminals often use it to manipulate people's emotions for their malicious purposes. As we prepare to...

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Beware romance scammers in the month of love

February is the month of love, but this does not mean that romance scammers stop scamming for Valentine’s Day. No matter how you plan to spend Valentine’s Day, it’s important to recognise the warning signs of romance scams — and find out quickly if you should be...

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FakeUpdates retains security threat lead

Check Point Software Technologies has released its Global Threat Index for January 2025, which highlights FakeUpdates’ continued threat in the cyber landscape and playing a crucial role in facilitating ransomware attacks. In the January Index eight African countries...

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Banking leads European cloud spending growth

Public cloud services spending in Europe will total $221-billion in 2025 and will reach $373-billion by 2028, recording a five-year (2023-2028) compound annual growth rate (CAGR) of 20%. According to the Worldwide Software and Public Cloud Services Spending...

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Data-driven decisions key in SA’s hiring crisis

As South Africa continues to grapple with unemployment, businesses must embrace data-driven hiring practices to make informed decisions and secure top talent. The country’s official unemployment rate stood at 32,1% in the third quarter of 2024, marking a decline from...

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