Banking fraud and losses are on the rise
A new survey of fraud-management, anti-money laundering (AML), and compliance team leaders at South African banks depicts a country still searching for a solution to meaningfully reduce an onslaught of fraud. Three-fourths of those surveyed (75%) report increasing...
SA organisations badly prepared for inevitable attacks
Seventy-nine percent of South African organisations experienced at least three successful identity-related breaches in the last 12 months, driven largely by the explosion of agentic and machine identities. This is according to the Identity Security Landscape Report...
$2,5trn in crypto exposed to quantum attacks
Although several major blockchains started working on quantum security this year, the total value of cryptocurrency exposed to these attacks remains high. According to data presented by TechGaged.com, none of the world`s 20 largest blockchains is fully...
Headwinds challenge global telecom services
Worldwide spending on Telecom Services and Pay TV Services reached $1,551-trillion in 2025, expanding by 2% year-over-year, according to the International Data Corporation (IDC) Worldwide Semiannual Telecom Services Tracker. IDC expects that the worldwide spending on...
The time to act on AI fluency, workplace transformation is now
Foundational AI models are trained primarily on Internet data — and Africa's voices, languages, and cultural contexts are significantly underrepresented in that data. This is the word from Linda Saunders, country manager and senior director: solution engineering...
Youth Capital calls for labour market refunding
This week’s release of Statistics South Africa's Quarterly Labour Force Survey for Q1:2026 should end any remaining pretence that South Africa's labour market is in a slow recovery. It is not recovering. It is being hollowed out, hitting young people first and the...
AI, emerging tech can shape smarter, resilient, sustainable cities
As urbanisation accelerates and cities face growing challenges, 20 United Nations organisations and a group of leading urban experts have called on governments, mayors, and the private sector to unlock the transformative power of artificial intelligence (AI) and...
AI-driven personalisation is redefining CX
Despite record investment in digital campaigns, many South African brands are still pushing irrelevant messages that drive opt‑outs instead of engagement. By Lauren Potgieter, country manager at Infobip The gap between what customers expect and what many brands...
CX moves to the centre of business strategy
As markets remain competitive and customers grow less tolerant of friction, 2025 marked a clear shift in how organisations think about customer experience (CX) – particularly in business-to-business environments. According to Grant Phillips, Group CEO of e4, customer...
Iress accelerates platform modernisation with Thoughtworks
Iress has announced a strategic partnership with global technology consultancy Thoughtworks to accelerate platform modernisation and unlock AI-enabled growth across its Wealth businesses. The partnership will support Iress in executing its strategy to modernise core...
What comes after GenAI? And what it means for African innovation
For the past three or four years, the world has lived through what is probably the fastest adoption of a general-purpose technology in modern economic history, with systems becoming embedded in ordinary working life so quickly that companies, governments, and...
Naked gives a final car insurance quote in ChatGPT
South African insurance platform Naked believes it has become the first company in the world to successfully develop and deploy a native app in ChatGPT that can provide a final, binding car insurance quote. The launch also appears to make Naked the first South African...