Salesforce expands Agentforce with portfolio of AI agents
Salesforce has introduced a new portfolio of job-ready agents built to take on high-value work across sales, service, commerce, employee experience, and the back office. Connected to Customer 360, these agents can work with the customer context and business processes...
Technical debt is now a boardroom metric, not an IT one
For years, technical debt was treated as an IT problem. Ageing systems, brittle integrations and hard-to-change applications created cost and complexity, but as long as the business kept operating, those problems stayed largely contained within the technology...
Hypervisor decisions are bankrupting IT strategies
The biggest infrastructure mistake businesses are making today is assuming that choosing a hypervisor is simply a licensing decision. It is not, writes Helen Kruger, MD of Troye. It is a long-term business decision that will determine operational flexibility, cyber...
From insight to action: the next leap for African retail
African retail is changing quickly, but not always in the ways conventional digital transformation models anticipated. By Blessed Hwaire, value advisor: retail, consumer products and life sciences at SAP Africa, and Shobhit Jain, executive advisor: retail at SAP EMEA...
The rise of robots in the warehouse
The global economy is currently undergoing the biggest technological transformation in history, according to a report by asset managers ARK Invest. The disruptive innovation focused firm says that massive disruption is on its way, including in AI, medical...
Unemployed are least likely to prioritise betting spending-limit tools
The online betting group most likely to prioritise debt repayment with a windfall is also the group least likely to ask regulators or operators for spending controls, according to new research from Softswiss. Fewer than four in 10 unemployed South Africans think...
Parents urged to wait before giving kids phones and tablets
Dr Marlena Kruger, a digital wellness expert, coach and NeuroMentor, TEDx and motivational speaker and Doctor of Psychology of Education, is renewing calls for parents to rethink when and why to get children their first cell phone, through her national “Wait until...
A once-off view of your attack surface is no longer enough
South African organisations are trying to secure environments that change by the hour, while AI is reducing the time between vulnerability discovery and exploitation. Arctic Wolf’s Andre den Hond and Jason Oehley explain why security teams need to know what they have...
Microsoft sets out humanist AI code
Microsoft has added its voice to calls for responsible AI that remains under human control. On Monday (14 September 2026), the company made its draft Humanist AI Code of Conduct public, setting out behavioural boundaries for its in-house Microsoft AI (MAI) models. The...
Kenya court blocks Vodacom’s purchase of Safaricom shares
The High Court of Kenya has blocked Vodacom’s acquisition of a further 20% share in Safaricom. Vodacom had agreed to buy 15% of Safaricom from the government of Kenya and 5% from Vodafone International Holdings via Vodafone Kenya. This was greenlighted on 26 June...
Branch refresh and expanding AI security drive SASE market
The Secure Access Service Edge (SASE) market reached $3,5-billion in 2Q 2026 and extended its run of growth above 20% year-over-year to a fifth consecutive quarter, according to Dell’Oro Group. Underneath the headline, however, the composition of growth changed...
Commercial momentum set to drive climate
The World Economic Forum's Chief Sustainability Officers Outlook, published today, finds a global transition showing clear signs of progress backed by commercial and technological momentum - despite significant drag from geopolitical fragmentation and marked scrutiny...