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The real retention fix for call centres means adding actual value

Staff churn is an ongoing challenge across the business process outsourcing (BPO) industry, especially in call centres where long shifts and constant performance pressure are part of daily operations. By Lushan Sundram, senior sales and business development manager at...

Is SA creting the entry-level roles the agentic AI era demands?

With all the speculation about AI eliminating entry-level jobs, it is no wonder young South Africans are anxious about launching their careers. By Ursula Fear, senior talent program manager at Salesforce This anxiety is entirely understandable. According to the latest...

Why good governance must power Africa’s just transition

Africa’s energy challenge is not a shortage of resources. It is a shortage of governance that works. By Sola Adebawo, GM: government, joint venture and external relations at Heritage Operational Services The continent holds some of the world’s richest solar potential,...

Huawei is building one of SA’s most visible ICT talent ecosystems

As South Africa sharpens its focus on economic growth, digital inclusion and future-facing skills, Huawei is building one of the country’s most visible ICT talent ecosystems, with nearly 37 -00 participants reached in the past two years through its digital skills...

Project Manager – KwaZulu-Natal Umhlanga

We are looking for an experienced Project Manager to join a respected property development company and to oversee multiple building projects in the Durban region. This is an 18 month contract to start ASAP. This role is ideal for a professional who can balance both...

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Test Analyst (Expert) 3338

Test Strategy & Execution (30%):Define and own the overall test strategy, approach and KPIs for assigned programmes and releases.Develop comprehensive test plans, test schedules and test cases aligned to requirements and acceptance criteria.Drive test automation...

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Test Analyst (Expert) 3338 – Gauteng Pretoria

Test Strategy & Execution (30%):Define and own the overall test strategy, approach and KPIs for assigned programmes and releases.Develop comprehensive test plans, test schedules and test cases aligned to requirements and acceptance criteria.Drive test automation...

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Software Developer at SNG Grant Thornton

DescriptionJob PurposeTo design, develop, test, and maintain secure, scalable, and high-performing software solutions that support business objectives and operational efficiency. The Developer will collaborate with cross-functional teams to deliver reliable...

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