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Digital companies’ emission reductions lag climate commitments

Despite progress in climate reporting and renewable electricity use, digital companies are falling short in cutting emissions at the pace required to achieve global climate targets, according to the new report Greening Digital Companies: Monitoring Emissions and...

Customers are not forgiving of chatbots after a negative experience

Customers say they are open to using customer service chatbots, but only 27% of customers say they would be willing to try a chatbot again after a negative experience, according to a Gartner survey. Eric Keller, senior director analyst in the Gartner Customer Service...

Intra-African trade a continental priority

Boosting trade flows amongst African countries remains a key economic priority, writes Kanayo Awani, executive vice-president: Intra-African Trade & Export Development Bank at African Export-Import Bank. There is significant opportunity to accelerate the growing...

Study underlines Africa’s unique cardiovascular conditions

A University of Cape Town (UCT) led study, the Sub-Saharan Africa Survey of Heart Failure (THESUS II), has found that the conditions of those most affected by heart failure in Africa haven’t changed much. Africans presenting with heart failure are still 10-20 years...

Agentary, my dear Watson

By Barry Buck - Organised crime has better AI adoption than your bank. I wish that were a joke. Anthropic recently disclosed that hackers weaponised Claude to breach at least 17 organisations – including government bodies – using what they called “vibe hacking". The...

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New gambling craze puts crypto credibility at risk

Five-minute Bitcoin bets, the new craze sweeping crypto, is more akin to gambling not investing, and could damage the reputation of a serious financial asset. This is the warning from Nigel Green, CEO of deVere Group, as ultra-short-term cryptocurrency wagers surge in...

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Skynamo acquired by Klipboard

Skynamo has joined Klipboard, a global provider of vertically-focused business management software. The move strengthens Skynamo’s ability to support complex sales and operational environments for nearly 1 000 businesses every day across sub-Saharan Africa, the UK and...

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IoT expansion drives switch sales

Campus Switch revenue grew in the fourth quarter of 2025 despite a drop in average selling price of nearly every port speed, according to a new report from Dell’Oro Group. “Most vendors raised prices in the past few months, but ASPs remained low in 4Q 2025 with list...

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