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AI ROI falls short for customer service

Just 4% of customer service organizations have achieved the ROI they expected from AI initiatives, according to a survey by Gartner. A Gartner survey of 275 service and support leaders conducted in July through August 2026 revealed that many customer service and...

Record revenue for North American IT distribution

Technology distributors in the United States and Canada generated a record $28,9-illion in revenue in the third quarter of 2026 (3Q26), up 29,2% from $22,3-billion a year earlier, according to the IDC North America Monthly Distribution Tracker, powered by the Global...

Governance determines whether digital transformation succeeds

Ask organisations why digital transformation projects fail, and the answers are usually familiar. By Russell Thipha, chief solutions architect at Intellehub Budgets run out. Technology proves more complicated than expected. Users resist change. Legacy systems refuse...

Modern retail networks are secure, simple, and ready for what’s next

When a store’s point-of-sale (POS) system stalls during a holiday rush, the impact means longer lines, frustrated shoppers, and missed sales. Peak shopping periods test more than staffing and inventory, writes Miriam Kung, product marketing leader for Cisco Networking...

Nvidia invests in Cassava Technologies

Nvidia has invested in African technology group Cassava Technologies. Hardy Pemhiwa, president and group CEO of Cassava Technologies, comments: “Cassava is Africa’s leading technology company, driving the continent’s digital transformation with digital infrastructure...

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Veeam to acquire Securiti AI

Veeam Software has signed a definitive agreement to acquire Securiti AI, a leader in Data Security Posture Management (DSPM) that also spans privacy, governance, access, and AI trust across hybrid, multi-cloud, and SaaS platforms, for $1,725-billion. With the...

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Business Process and Test Analyst

Responsibilities:Business Analysis (45%)Evaluate and analyse information.Evaluate, analyse and document current and future business processes to determine their viability, identify strengths and weaknesses in operations and explore ways IT can improve, enhance, and...

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Mid–Senior .NET Developer

Our client is seeking a Mid–Senior .NET Developer to join its engineering team responsible fordeveloping and scaling a cloud-based identity verification platform serving both private and public sectorclients. The ideal candidate will have strong backend development...

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Mid–Senior .NET Developer – Remote Remote

Our client is seeking a Mid–Senior .NET Developer to join its engineering team responsible fordeveloping and scaling a cloud-based identity verification platform serving both private and public sectorclients. The ideal candidate will have strong backend development...

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SAP Project Manager at QES

My client based in Johannesburg is currently looking for a SAP Project Manager to join their team on a contract basis. IT / FINANCE Qualifications & Experience Bachelor's degree in Information Technology, Business, Supply Chain, or Pharmaceutical Management, or a...

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