How to manage services
Many companies have been confronted with the concept of managed services, a model whereby a third-party contractor (managed service provider, or MSP) delivers network-based services, applications and/or equipment to businesses, says Craig Freer, Vox Telecom head of...
Bandwidthbar empowers ADSL resellers
National ISP Bandwidthbar has announced that it has integrated Telkom SA’s Uniweb interface into its ADSL portal, which adds immediate and lasting value to the company’s growing ADSL reseller base. The inclusion of Telkom Uniweb guarantees users a number of...
VoIP is great if it works properly
There’s no question that voice over Internet protocol (VoIP) has become a standard tool for many companies. That’s owing to its promise of lower costs and the ability to substantially broaden the scope of what users can do with their telecommunications, says Riaan...
Alcatel-Lucent announces The Shift Plan
Alcatel-Lucent has announced "The Shift Plan", a detailed three-year plan to reposition the company as a specialist provider of IP Networking and Ultra-Broadband Access, the high-value equipment and services that lie at the heart of the high-performance networks of...
Huawei promotes trunking standardisation
Huawei, a leading global information and communications technology (ICT) solutions provider, and a member of Working Party 5A (WP5A), a subordinate working group of the International Telecommunication Union (ITU) Radio communication Sector (ITU-R), joined hands with...
Hosted video benefits key industries
Connection Telecom’s recent launch of its VideoConnect hosted video conferencing platform in the SA market could prove a tipping point for mass adoption of the medium. Industries across the board are finding a seemingly endless list of applications for the solution...
Choosing the right collaboration partner
Selvin Kristnen, MD of Avaya South Africa, unpacks tips on how to choose the right audio and video collaboration partner. Issue - just because an application is free to download, it doesn’t mean that anyone can enter a video call on it for free. Although many vendors...
XDSL offers a free hosted PBX solution
XDSL, a local Internet service provider, is presenting mid- to large-sized organisations with a South African first: a hosted, fully managed, enterprise grade PABX with all the bells and whistles running on a Diginet line. It comes in at a fraction of standard costs....
How VoIP works
British author Arthur C. Clarke famously said that any sufficiently advanced technology is indistinguishable from magic. For many, voice over Internet protocol (VoIP) falls into this magical category. VoIP – also known as Voice over IP, broadband phone or Internet...
VoIP shifts into top gear as fibre blooms
A very exciting development currently playing out in the voice over IP (VoIP) arena is the sudden growth in fibre business premises, says Rob Lith, director of Connection Telecom. Having fibre-ready offices makes a company’s transition to VoIP infinitely easier, as...
SA’s LLU caught in a continuous loop
Despite claims to the contrary by the country’s Department of Communications (DoC), broadband penetration in South Africa remains extremely low, which is hindering the country’s socio-economic growth. The DoC is being questioned about figures it released as fact in...
execMobile offers global data roaming
execMobile now offers mobile executives convenient, cost effective mobile data roaming as a post-paid service, reducing the cost of data connectivity by as much as 98% when travelling outside South Africa. Total cost control is delivered over a real time global mobile...