Poor BI hinders telcos

A holistic view of the telco customer across siloed applications is essential for operators looking to reduce churn, but the majority of BI and analytics solutions on the market today are not up to scratch, says Ovum.  In its latest evaluation of the BI vendor...

QlikTech, Attivio simplify big data

QlikTech, a leader in user-driven business intelligence (BI), and Attivio have announced a partnership to give customers the ability to combine QlikView in-memory data with Attivio’s Active Intelligence Engine (AIE) via QlikView Direct Discovery. QlikTech and Attivio...

Unison launches new BI product

Unison has announced the release of its new business intelligence (BI) offering, Unison Analytics, which has been specifically designed to measure and enhance the management of enterprise communications. “We are extremely excited about this newest addition to the...

BI on-the-go comes of age

Business intelligence (BI) on-the-go is finally here, thanks to the arrival of high-performance mobile devices and the evolution of robust data-carrying infrastructure. According to Ovum, mobile BI solutions, which in the past have suffered from a lack of...

Implementing social media analytics

Social media is a treasure trove of insights and useful information, but most people have realised that the path from hype to reality is hardly straightforward or easy to implement. At the heart of the matter, information gleaned from social channels is a combination...