Jun 18, 2013
Mitel, a leading provider of cloud and premises based unified communications software solutions, has introduced a new product naming architecture based on the straight forward language customers use to identify and discuss solutions. The new architecture takes a...
Jun 7, 2013
The worldwide recession may be fading in some sectors, but its repercussions are only being felt now in others. This has resulted in many businesses having an increased focus on maximising value, and a greater need for that eternal business goal: greater efficiency. ...
Jun 3, 2013
Wesgro, the official destination marketing, investment and trade promotion agency for the Western Cape has invested in Sage CRM with e-marketing, the preferred vendor is AWCape, an official supplier of Sage CRM solutions. This investment follows the successful...
Jun 3, 2013
The world of business today is all about agility. Users have agile software development, agile IT, and now, increasingly, analysts are talking about agile service as the next wave in customer experience management. Agility is all about keeping up with the needs of a...
May 3, 2013
Salesforce.com overtook SAP as the leading vendor in the worldwide customer relationship management (CRM) software market in 2012, according to Gartner. Total worldwide CRM software revenue totalled $18-billion in 2012, up 12,5% from $16-billion in 2011....
