May 14, 2014
Cell C’s customer focus and competitive spirit has helped lead the company in its turnaround, with 2013 and the first five months of 2014 showing improved results and an increase in customer growth. “We are exceptionally pleased with the business’s performance over...
Apr 23, 2014
Orange Money has signed up 10-million customers in Africa. Stéphane Richard, chairman and CEO of Orange, gave an Orange Money credit to the company’s 10-millionth customer, Kanny G, who opened an account in Dakar, Senegal. “Orange Money is a revolution in terms of...
Apr 14, 2014
Understanding customer patterns within retail centres and stores and anticipating changing trends in their movements is critical to strategic planning and the on-going success of any retail business, says Elad Segev, CEO of Syenap Property, which has entered into a...
Mar 28, 2014
Taking a peek into the hospitality and leisure industry it looks like it is in much better fettle going deeper into 2014, with customer loyalty being the number one issue to aim at, says Nicolette Kruger, GM of NFS Technology, the software solutions company which...
Mar 24, 2014
FNB’s digital banking channels are voted as having the best experience by South African banking consumers, this is according to the 2014 South African Customer Satisfaction Index (SAcsi). In the banking channel measure, the SAcsi surveyed 7337 banking customers about...
