Nov 5, 2018
First Bank of Nigeria, in partnership with Clickatell’s Transact division, has commercially launched its Chat Banking channel on WhatsApp. This capability enables FirstBank’s customers to manage their banking needs within their WhatsApp chat with the same...
Nov 2, 2018
Liquid Telecom has won the award for African Service Provider of the year at the 2018 MEF annual conference, which took place in Los Angeles this week. The award recognized Liquid Telecom’s leadership in the development and delivery of global, regional, retail,...
Nov 2, 2018
The Mastercard Foundation has announced a new fund that will enable young change-makers to seed and kick-start promising social ventures and community projects, creating economic opportunities for themselves and others. Over the next two years, the Foundation will...
Oct 30, 2018
Business support system (BSS) provider for communications service providers (CSPs) Nexign (formerly Peter-Service) will be focusing on establishing its presence in Africa over the coming months. Spearheaded by telecom industry veteran Ahmad Sayed, regional director,...
Oct 30, 2018
Accenture Research has launched Africa Observatory, a central knowledge and insights hub. Informed by work carried out by Accenture’s many specialist units across the continent in technology, digital, strategy, consulting and operations, the research hub is...
Oct 24, 2018
Enterprises in Southern East Africa and Mauritius are rapidly stepping up their efforts to boost customer experience, reports Genesys. Genesys, currently experiencing strong growth in the region, says enterprises in key African development hubs are fast catching up...
