The bank of the future will need to serve people and AI agents

For years, digital banking has been measured by access. Ensuring clients can open an account without visiting a branch, transact from a phone, or get help outside normal banking hours shaped the first wave of banking digitisation and changed how millions of South...
AI-backed platform targets inequality in early learning

AI-backed platform targets inequality in early learning

South Africa’s early childhood development (ECD) sector is facing mounting pressure to improve learning outcomes amid persistent educational inequality and a deepening literacy crisis. In response, The Unlimited Child, South Africa’s largest non-profit ECD...

King Price cuts claims turnaround times with AI

AI is no longer a future-facing concept in insurance. Increasingly, it is becoming a practical business tool that helps insurers make better decisions, respond more quickly, and protect the integrity of the claims process. At King Price Insurance, enterprise AI (EAI)...

Agentic AI platform targets R1,2bn gap in missed chronic patient care

South African health technology company Healthbridge has launched a beta version of Practice Agent, an AI-powered platform designed to help medical practices identify chronic patients who have fallen out of care and reconnect them to funded consultations, tests, and...

Weak indigent register governance imperils municipal finances

As municipalities face mounting financial pressure and rising demand for Free Basic Services, Munsoft is calling for stronger governance of indigent registers to ensure municipal support reaches households that genuinely qualify while protecting the long-term...

How can we secure the foundation of digital education for Gen Alpha?

If the future of South Africa is shaped by the opportunities we create for young people today, then the promise of a digital education and the opportunities it provides is one of our most important and urgent endeavours. So too is the digital security of Gen Alpha’s...