Cyber governance central to effective enterprise risk management

Across many organisations, cyber governance is still treated as a parallel discipline to enterprise risk management rather than a core component of it. By Ryan Boyes, senior security administrator at Galix This separation is difficult to sustain, as information...

Banks have digitised the wrong things, and customers are paying for it

Technology has advanced. Human needs haven’t. The industry has confused removing friction with delivering care, writes Bradley Elliott, CEO of RelyComply. Your chatbot just told a grieving widow to check the FAQ. Somewhere, a product team celebrated the deflection...

Data and AI can enable a proactive government

For decades, public service delivery has largely followed a reactive model: citizens identify a need, submit an application, and wait for a response. By Ntsako Baloyi, data and AI lead, and Varaidzo Mureriwa, MD in the health and public service business at Accenture,...

Iress accelerates platform modernisation with Thoughtworks

Iress has announced a strategic partnership with global technology consultancy Thoughtworks to accelerate platform modernisation and unlock AI-enabled growth across its Wealth businesses. The partnership will support Iress in executing its strategy to modernise core...

Naked gives a final car insurance quote in ChatGPT

South African insurance platform Naked believes it has become the first company in the world to successfully develop and deploy a native app in ChatGPT that can provide a final, binding car insurance quote. The launch also appears to make Naked the first South African...

Ozow expands payment ecosystem

Ozow has announced a new partnership with Happy Pay that will enable its merchants to offer buy-now, pay-later (BNPL) at checkout, without requiring any additional integration. South Africa’s BNPL market was projected to grow to over $815-milliomn (approximately...