Banks need a decisioning backbone for the AI era

For years, banks have modernised around channels. For example, mobile apps became better, onboarding became faster and customer engagement became more personalised. These improvements matter because customers feel them every day. But there is a more difficult shift...

We are educating for a world that no longer exists

South Africa keeps talking about job creation while ignoring the far more uncomfortable truth: millions of young people are entering the economy unprepared for the jobs that actually exist. The country is not short on talent, it is short on digital skills development,...

AI, intellectual property, governance are boardroom priorities

Artificial intelligence (AI) is no longer something financial institutions are preparing for. It is already embedded in how decisions are made, how products are designed and how risk is managed. Whether through fraud detection, algorithmic trading, customer engagement...
SA’s digital wallet goldrush has a licensing problem

SA’s digital wallet goldrush has a licensing problem

South Africa’s prepaid card and digital wallet market is valued at $13,5-billion as of 2026, with an anticipated compound annual growth rate of 11,9%, reaching $21,2-billion by 2030. By Paul Wenborn, product  manager, and  Yaaseen Sheik, company counsel at Ecentric...