Securing the world of consumer multichannel retail

J2 Software, warns that cyber-attacks have grown exponentially in a world where online shopping has become so much more accessible and convenient. According to CEO John Mc Loughlin, the availability of multiple shopping devices including: laptops; tablets; cell phones...

Stanchion partners with retailers on seamless payments

Easy and seamless payments are one of the key concerns for large retailers. As new technologies emerge, and the payments ecosystem evolves, retailers must stay ahead of customer expectations around availability, channel variety, and ease-of-use. “The payment...

Technology improves the retail experience

Technology has entrenched itself into virtually every industry, and retail is no different. By Simon Shaw, business development manager: retail and consumer at Wipro, Africa A recent report from Forrester lists the top four retail tech trends as; personalising the...

M&B adds Samsung Pay

Mugg & Bean (M&B) has announced the launch of Samsung Pay as a payment option in their sit down, and on-the-go restaurants, nationwide. M&B customers that are also users of the recently unveiled Samsung Pay application, may now pay their bill using a...

Retailers urged to prepare early for Black Friday

Enterprise retail software development specialist redPanda Software is urging retailers to prepare earlier for Black Friday – to scale their systems, leverage big data analytics and tools and capitalise on an exceptional customer experience. “Many local...

Surveying the shift in customer experience within retail

Price has always been the most vital differentiator for consumers, when choosing between competing offerings. In the digital era, however, customer service and experience is fast replacing price as a way for retailers to distinguish themselves from the competition. By...