Customer service leaders under pressure to implement AI

Customer service and support leaders are facing increased executive expectations to invest in AI, according to a survey by Gartner. Ninety-one percent of service and support leaders surveyed reported pressure from executive leadership to implement AI – marking a sharp...

Second cyclone slams into Madagascar

NASA captured images of the second powerful tropical cyclone in two weeks to strike Madagascar. On 31 January, Fytia battered the remote northwestern coast of the island with destructive winds and torrential rains that displaced thousands of people. Less than two...

Meta builds AI infrastructure with Nvidia

Nvidia has announced a multiyear, multigenerational strategic partnership with Meta spanning on-premises, cloud and AI infrastructure. Meta will build hyperscale data centers optimized for both training and inference in support of the company’s long-term AI...

Multifaceted Android malware could come with your new device

Kaspersky has detected a new malware for Android devices that it dubbed Keenadu. This malware is distributed in multiple forms – it can be preinstalled directly into devices’ firmware, embedded within system apps, or even downloaded from official app stores such as...

Fairness trumps other concerns for gamers

Public conversations about Web3 gaming often focus on token volatility, speculation and market cycles. Player behaviour, however, points in a different direction. According to survey data collected and analyzed by the 51 Games studio team from more than 12 000 Web3...

IBM adds agentic AI to autonomous storage

IBM has launched the next generation of IBM FlashSystem, co-run by agentic AI, ushering in a new era of autonomous storage. By enhancing FlashSystem’s existing AI capabilities with agentic AI, IBM is redefining resilience through sustained protection, autonomous...