AI will drive operational capability overhauls

A massive 80% of CEOs expect AI to force a high to medium degree of change to their operational capabilities, shifting the focus from digital business to autonomous business, according to a survey from Gartner. “Autonomous business is a strategy where self-learning...

Draft AI policy withdrawn amid AI hallucinations

Communications and Digital Technologies Minister Solly Malatsi has announced the withdrawal of the Draft National Artificial Intelligence (AI) Policy following an internal process. “Following revelations that the Draft National Artificial Intelligence Policy published...

Cyber resilience counts on contractors’ security

More than two-thirds of companies are willing to invest in the security of their contractors and suppliers to guarantee invulnerability to cyberattacks, while a further quarter is already doing that. This is according to a global Kaspersky study, which signals that...

What’s needed to increase women’s incomes

Five critical, interconnected domains drive income growth for low-income women micro-entrepreneurs. This is the main finding the Women’s Economic Empowerment (WEE) Opportunity Leads Umbrella Program by BFA Global, a two-year collaboration with 11 enterprises in Kenya...

AI forces workforce transformation in services

Eighty-five percent of customer service and support leaders are expanding human agent responsibilities as AI reduces contact volume and shifts work toward higher-value tasks, according to a survey by Gartner. Just 31% have implemented, or are planning, frontline...

Urgent intervention sought as cheap cable imports surge

The latest Commodity Trade Observer report on low-voltage cable imports from March 2024 to February 2026 indicates that low-voltage cable imports have jumped 18% year-on-year to 19,27-million kilograms. Average prices have fallen sharply from R161/kg to R129/kg...