Strategic workforce planning in the AI era

By 2029, 30% of employees who were terminated and replaced by AI will be rehired, often at a higher cost, as organisations struggle to align workforce decisions with evolving business needs, according to Gartner. At the research group’s recent HR Symposium/Xpo,...

SA and Mauritius lead Africa in AI Youth Readiness Index

South Africa has emerged as one of the Commonwealth’s leading countries for youth artificial intelligence readiness, ranking 13th out of 56 nations in a international study, as the new research finds a possible $9,18-billion increase in the level of the country’s GDP...

Holiday retail predictions: A unified yet fractured journey

Holiday retail planning used to follow a predictable playbook: Optimise the checkout funnel; launch the campaigns; stock the shelves; brace for Cyber Week. But in today’s market, that playbook is obsolete. Data from the Salesforce Shopping Index tells the story...

New UN guide keeps people in charge of AI in smart cities

The United Nations has launched its first system-wide toolbox designed to ensure that people, rather than machines, remain accountable for public decisions in smart cities in the era of artificial intelligence (AI). AI is already at work in city halls around the...

Three steps for CFOs to turn AI time savings into business

CFOs are under increasing pressure to show returns from AI investments, yet productivity gains in most organisations are too marginal to materially impact financial performance or consistently lower headcount, says Gartner, adding that active governance is needed to...