Despite 6,3bn people online, digital divides persist

An estimated 6,3-billion people, or 76% of the world’s population, are using the Internet in 2026, according to Facts and Figures 2026 by the International Telecommunication Union (ITU). The figure is up from a revised estimate of 6,1-billion people, or 74%, in...

AI-first business processes will dominate by 2029

IDC Research predicts that, by 2029, 60% of Global 2000 (G2000) enterprises will run most of their business processes AI-first. The prediction— part of IDC FutureScape 2027, the company’s annual forecast for enterprise technology leaders—is predicated upon operations...

Gartner warns of new AI-related risks

Organisations risk turning AI from a strategic opportunity into a source of enterprise exposure, according to Gartner. Appearing for the first time in Gartner’s Quarterly Emerging Risk Report, AI strategy miscalculation was cited as the third most concerning issue by...

Anthropic IPO puts mission-first capitalism to the test

As Anthropic prepares a record $100-billion initial public offering (IPO), Murthy Grandhi, company profiles analyst at GlobalData, offers this analysis. Anthropic’s planned IPO could be one of the most unusual public listings yet. As a public benefit corporation...

Spacecraft will slingshot past Earth on the way to Mars

In a few days, NASA’s ESCAPADE (Escape and Plasma Acceleration and Dynamics Explorers) will perform a manoeuvre that no agency spacecraft has flown before — and do it twice. Each of the two ESCAPADE spacecraft will execute a “powered” flyby of Earth, combining Earth’s...

AI ROI falls short for customer service

Just 4% of customer service organizations have achieved the ROI they expected from AI initiatives, according to a survey by Gartner. A Gartner survey of 275 service and support leaders conducted in July through August 2026 revealed that many customer service and...