Sep 4, 2026
Customers say they are open to using customer service chatbots, but only 27% of customers say they would be willing to try a chatbot again after a negative experience, according to a Gartner survey. Eric Keller, senior director analyst in the Gartner Customer Service...
Sep 4, 2026
Boosting trade flows amongst African countries remains a key economic priority, writes Kanayo Awani, executive vice-president: Intra-African Trade & Export Development Bank at African Export-Import Bank. There is significant opportunity to accelerate the growing...
Sep 4, 2026
A University of Cape Town (UCT) led study, the Sub-Saharan Africa Survey of Heart Failure (THESUS II), has found that the conditions of those most affected by heart failure in Africa haven’t changed much. Africans presenting with heart failure are still 10-20 years...
Sep 4, 2026
The publication of the Block Exemption for Promotion of Exports enabling South African exporters to collaborate in pursuing international markets will not benefit them unless they make full use of the regulation. This is according to the Kwanele Mkhwanazi, director:...
Sep 4, 2026
South Africa’s national programming team has returned home with four awards from the 2026 International Olympiad in Informatics (IOI), held in Tashkent, Uzbekistan. The team brought home one Bronze medal and three Honourable Mention certificates, a strong...
Sep 3, 2026
Nvidia has agreed to acquire Hugging Face for $12,93-billion. “Together, we will scale Hugging Face’s platform, strengthen its infrastructure and expand access to AI for developers and institutions worldwide,” says Nvidia CEO Jensen Huang in a post announcing the...
