Sep 4, 2025
Technologies that support digital-first service will overtake traditional channels such as phone and email as the most valuable technologies for customer service and support leaders in the next two years, according to a survey by Gartner, Inc., a business and...
Sep 4, 2025
Truecaller has added a new feature to its caller identity service: it can now tell users not only who is calling, but the intent behind the call. Using artificial intelligence (AI), Truecaller can now provide contextual insights on incoming calls. It also includes...
Sep 4, 2025
Pan-African telco Paratus has launched its first private mobile network in Namibia with LTE and 5G technologies – the culmination, it says, of two decades of investment in the country and fighting off the challenges of dominant state-owned competitors. The company...
Sep 4, 2025
Mastercard will be the new official Naming Partner of the McLaren Formula 1 Team from next year onwards. From the start of the next season in 2026, the team will be known as the McLaren Mastercard Formula 1 Team which it says will represent an exciting new era not...
Sep 4, 2025
FIFAe has confirmed that Lenovo’s Legion gaming technology will be used at its pinnacle competition in 2025 – football esports’ “World Cup Finals” – to be held in Riyadh from 10 to 19 December. Lenovo’s Legion Tower 7i, Legion gaming monitors, mice, keyboards,...
Sep 4, 2025
There’s nothing small about small business impact. South Africa’s small businesses aren’t just surviving – they’re driving our economy – and, together, they contribute over 40% of our GDP and employ two-thirds of the working force. Imagine the impact if we all...