Security, infrastructure drive C-suite misalignment on GenAI

Security, infrastructure drive C-suite misalignment on GenAI

There is a serious misalignment among C-suite leaders when it comes to business goals and operational readiness for generative artificial intelligence (GenAI) deployment. This is the headline finding from a new NTT Data report, “The AI Security Balancing Act: From...

Hybrid working key to prevent quiet quitting

Employers who micromanage their team’s working patterns and locations risk losing top-tier talent to “quiet quitting”, a new study has revealed. ​ International Workplace Group explored the main reasons why workers are most likely to “quiet quit”, a workplace...

Human agents essential amid AI integration challenges

By 2027, 50% of organisations that expected to significantly reduce their customer service workforce will abandon these plans, according to Gartner. This shift comes as many companies struggle to achieve their “agent-less” staffing goals, highlighting the complexities...
Habib Mahakian to lead Dell SA

Habib Mahakian to lead Dell SA

Following the departure of Doug Woolley last month, Habib Mahakian has been appointed as vice-president and MD of Dell Technologies South Africa, expanding on his current role as vice-president: emerging markets. At a time when AI and digital transformation are...

New hacktivist threat poses global risks

Newly-emerged hacktivist group DieNet has claimed responsibility for more than 60 distributed denial-of-service (DDoS) attacks in just two months, including its most recent and widely reported action: the global disruption of X (formerly Twitter). The DieNet group...

SA traders urged to guard against deepfake scams

Last week, the Financial Sector Conduct Authority (FSCA) issued an urgent warning about sophisticated scams targeting traders. Fraudsters are now using deepfake videos to impersonate well-known business leaders, officials, and brokers to lure South Africans into fake...