The impact of sextortion

Sextortion or sexual bribery is a serious criminal offence and it is an ever growing problem for authorities worldwide. It is very easy to become a victim and it can have devastating effect on people from all walks of life. Online victims are often contacted by their...

How to build a winning customer experience strategy

Unless you are one of the rare companies that don’t need customers (do those even exist?), you should be concerned over the customer experience you offer. We are after all in the “experience economy”, where customer experience has overtaken price and...

Just days left to enter MTN’s World Cup competition

Since the start of the MTN “Join the Boks in Japan” competition in June, more than 2,6-million MTN customers have been entered into the monthly draws to win the grand prize of an all-expenses-paid trip to watch the Springboks play in the 2019 Rugby World...

AR enhances ICT customer experience

One of the drawbacks to maintenance in ICT systems in South Africa is the distance involved in providing energy, information and communication to a large country with diverse urban and rural needs. Added to this is the necessity of skilled operators being available to...

The future of connectivity in South Africa

Next-generation technologies will drive real transformation in companies. Organisations across all industries must prepare to enter the next phase of the digital future, writes Matthew Hall, product director at Rectron. The technology sector is rapidly evolving, with...

DevSecOps: five reasons why

DevOps practices allow for development and operations to build, test, release and design software far faster and with greater agility. Its foundations are collaboration and speed, connecting silos and creating teams that can work more efficiently and productively....