AI risk is the next test of ESG maturity

Artificial intelligence (AI) has moved from experiment to infrastructure. It is being built into customer service, credit processes, recruitment, operations, compliance, and strategy. By Prof Yudhvir Seetharam, chief analytics officer at FNB Business In many...

Why your employees are lying about using AI

Buried in KPMG’s global AI research is a detail that gets skipped past too quickly: more than half of employees — 57% — admit they hide their AI use and pass the output off as their own work. By Gareth Redelinghuys, country MD at TrendAI Not “use AI...

The end of cloud-only thinking in SA

For years, “cloud-first” has dominated enterprise technology strategy. But across South Africa, that conversation is beginning to shift. By Dean Wolson, GM: Infrastructure Solutions Group at Lenovo, Southern Africa Today, CIOs are grappling with a more complicated...

Procurement must deliver more than compliance in 2026

South Africa’s micro, small and medium enterprises (MSMEs) contribute around 40% of GDP and employ more than half the country’s workforce, according to the Department of Small Business Development, Yet, questions remain about whether billions of rand...
Leadership reset needed to transform customer experience

Leadership reset needed to transform customer experience

Across South Africa, a new generation of business leaders is reshaping what transformation looks like by placing customer experience (CX) at the centre of organisational strategy. By Lauren Potgieter, country manager at Infobip South Africa This shift reflects a...