Sep 11, 2023
Fibre network operators (FNOs) can be a stumbling block for consumers trying to change ISPs, according to the Internet Service Providers’ Association (ISPA). Many FNOs have inadequate procedures for fibre customers to change from one ISP to another, causing them...
Sep 11, 2023
In today’s interconnected world, network security is of paramount importance for businesses. While rapid advancements in technology have empowered organisations, they have also provided new avenues for cyber attackers to exploit vulnerabilities. By Nemanja...
Sep 11, 2023
What initiatives can support an organisation’s goal of connecting its people across multiple levels to ensure shared engagement and accountability, asks Ashley Jacobs, people manager at Altron Karabina. People spend a lot of time in the office. The average...
Sep 11, 2023
Advanced intelligent automation (IA) virtual agents shift the burden of repetitive, rules-based queries and work away from human agents. This should not be seen as a threat to South Africa’s call centres and business process outsourcing (BPO) sector, but rather...
Sep 11, 2023
For decades, we believed that insurance was simply too complex an industry to ever go digital. By Vis Govender, co-founder of Everything.Insure and group CEO of firstEquity Group Today, digitalisation is a key driver of value, innovation, and growth in the insurance...
Sep 11, 2023
Estate planning and the ensuing execution of those plans are of vital importance in South Africa, especially during Wills Week. However, settling a deceased estate, depending on its intricacy and adherence to legal standards, can span from a few months to several...
