Click & collect can help stores achieve greater footfall

It doesn’t seem that long ago that customers saw online and in-store as two separate shopping experiences. You were either in the online camp or a brick-and-mortar die-hard, and never the twain shall meet. But if the year since Covid-19 restrictions were lifted...

Predictions for last mile delivery tech

Transport and logistics are soaring in Africa, with further rapid growth predicted for years to come. That’s the word from the World Economic Forum and African Continental Free Trade Area (AFCFTA) organisation in a new forecast report released in Davos,...

Top e-commerce trends to watch in 2023

According to Shopify, global e-commerce sales are forecast to reach as much as $5,7-trillion worldwide in 2022. By Nick Durrant, CEO of Bluegrass Digital While this number is large and impressive, what is most interesting about it is what it means in the context of...

A glimpse at global e-commerce trends for 2023

It is no secret that over the past few years, the e-commerce industry has been constantly and rapidly evolving, with Covid-19 playing a significant role. By Sue Azari, e-commerce lead at AppsFlyer Many retailers have experienced highs as a result of the pandemic, with...

Telephony technology could boost ecommerce businesses in 2023

South Africans are embracing ecommerce in a big way, with PayFast reporting that Black Friday and Cyber Monday online transaction volumes surged by up to 30% this year. While growing sales volumes are excellent news for ecommerce businesses, there are still hurdles to...

Smart locker growth to mirror e-commerce boom

The smart locker industry is about to undergo a similar growth surge to the one we’re currently experiencing in South Africa. By Herman Meyer, technical director of Ricoh South Africa Much of this is a result of the change in work and buying patterns as a result of...