When one click costs thousands

For most South Africans, digital banking has become second nature. We pay accounts from our phones, shop online, book holidays, transfer money to family and friends and invest through banking apps - all in a matter of seconds. Unfortunately, criminals have become just...

Nedbank pilots Client Connect Zone

Although South Africans have embraced digital banking at an unprecedented pace, new customer insights suggest convenience is no longer defined solely by mobile apps or online platforms. Increasingly, customers want banking to fit naturally into their daily lives...

Forget semigration, Gauteng’s next property story could be the first-time buyer

Gauteng’s next big property story may not be semigration, but first-time buyers. As affordability becomes a serious barrier in parts of the Western Cape, Gauteng is emerging as one of the few major urban markets where younger buyers can still realistically get onto...

Why great banking apps no longer win customers

For many years, digital banking was defined by one question: does your bank have an app? Today, that question has largely been answered. Every major South African bank offers a capable mobile banking platform, digital payments, self-service functionality and online...

 Weighing in on the great WhatsApp debate

It didn’t take long for the first scandal to hit 2021, with WhatsApp announcing that users must accept the new terms of service by February 2021 or lose use of the application, and the terms were cause for global concern. “You will lose WhatsApp if you don’t update...

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LG plans autonomous robot for disinfecting

LG Electronics  is developing an autonomous robot that will use ultraviolet (UV-C) light to disinfect high-touch, high-traffic areas. LG Business Solutions USA plans to offer the UV robot to US hospitality, education, corporate, retail, restaurant, and transportation...

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