Retail banks put revenue at risk if they fail to enhance their daily banking proposition
Daily banking has always been the glue that cements a customer's relationship with their bank. But regulatory changes, rising customer expectations, new competition, and technological advancements are weakening that glue and threatening banks' profitability. By Dr...
Bill payment trends to watch in 2021
Of all the technology sectors to have prospered amid the Covid-19 pandemic, the online payment space has emerged as one of the most influential, following the call for social distancing and demand for contactless payment solutions. "In fact, the Global Payments Report...
TransUnion, Fincheck partner to improve access to finance for SA consumers
Information and insights company TransUnion has partnered with South Africa's biggest financial marketplace, Fincheck, to make the credit application process easier and less frustrating for consumers. Fincheck is able to make the process of finding the best-suited...
How personal short-term insurance will evolve in 2021
The Covid-19 crisis has reshaped every industry in nearly every country in the world, and South Africa's car insurance market is no exception. By Ernest North, co-founder at Naked While short-term insurers have benefitted from reduced claims under the lockdown due to...
Data brings competitive edge to insurance
Insurers understand all too well the value of managing data and extracting meaningful insights from it. By Kelly Preston, data analytics manager at SilverBridge Holdings But as the number of data points continue to grow exponentially thanks to the Internet of Things...
Understanding fraud trends during Covid-19
Consumers have fully embraced digital payments in the Covid-19 era. In fact, a staggering 78% of consumers have now completely adapted their payment methods due to safety concerns and 48% will no longer shop at a store which doesn’t offer contactless payment. By Bevan...
SilverBridge, HealthCloud deliver AI-driven health insights
SilverBridge and HealthCloud have partnered to provide insurers with a solution that intelligently automates the insurance underwriting process by securely integrating health data and medical records to assess the risk of onboarding individual customers. "Healthcare...
2020 state of the insurance market
South African businesses operate in a time of unprecedented volatility across economics, demographics and geopolitics and as these risks evolve, business leaders can no longer rely on traditional risk mitigation tactics. By Terence Williams, CEO of Aon South Africa...
Mastercard, Network International expand commercial payments in MEA
Mastercard and its strategic partner Network International, an enabler of digital commerce across the Middle East & Africa (MEA), have announced a collaboration to drive the adoption of commercial payments and solutions across the region. The collaboration will...
Digitisation of remittances can support Africa’s economic recovery
Taking customers on a compelling digital payments journey lays the foundation for financial inclusion, writes Andy Jury, CEO of Mukuru. With the majority of African countries now facing steep economic activity declines in the devastating wake of Covid-19, the next few...
The impact of fear and greed on financial returns
Fear and greed both represent strong emotions that people link to perceptions of danger and opportunity. These emotions - backed by the powerful reward and stress chemicals of dopamine and cortisol - are ever-present in today's modern society, and challenge the normal...
Dispelling QR code payments acceptance myths in SA
Percy Schultz, sales director at Netcash, looks at why merchants can benefit by adding QR codes to the list of payment options they accept. Consumer adoption of QR code payments has accelerated during the pandemic, partly due to merchants and consumers looking for...