Cloud predictions for banking and fintech
The use of cloud-based services has been gaining traction amongst a wide range of industries and businesses. According to Gartner, over the last couple of years, cloud companies have noted more than 17% growth. Additionally, as of 2019, 94% of enterprises are already...
Insurers need personalisation to become more personal
Adopting a more personalised approach to customer engagement and product development present insurers with the opportunity to influence customer loyalty and respond to ever-increasing customer expectations. Nelson Camara, go-to-market executive at SilverBridge,...
Infobip, Blue Turtle enable chat banking platform at SA bank
Infobip, a global cloud communications platform that enables businesses to build connected customer experiences across all stages of the customer journey at scale, together with enterprise technology company Blue Turtle Technologies, has successfully completed the...
Ukheshe offers free transactions for grant disbursements
It is anticipated that there will be millions of recurring grant recipients over the next three to six-month period. Micro-payment platform Ukheshe, together with its key strategic partners, Mastercard and Nedbank, has announced that the Ukheshe platform will be free...
Expect big growth in contactless payments
South Africa can expect significant growth in contactless payments on the back of Covid-19. It is also likely that the public's newfound (and sensible) aversion to contact will spur additional innovation, especially given the uncertainty around second and third waves....
On-demand digital insurance as SA businesses reboot
The Covid-19 lockdown has placed digital transformation front and centre for most businesses. Many large retailers and other enterprise companies are turning to insurtech to help kickstart their revenues in a post-lockdown new normal. "We have been inundated with...
Standard Bank extends instalment relief to personal accounts
Standard Bank has announced a second wave of relief to help its customer base navigate financial commitments as Covid-19 continues to impact the livelihood of many individuals across the country. The payment reprieve is aimed at easing the financial burden of...
FNB confirms measures to help impacted customers
During the lockdown, government has assured the country that essential banking services will remain available and this was reiterated by the Banking Association of South Africa (BASA). "As a financial services provider and corporate citizen with over 40 000 staff,...
Wesbank offers relief plans
In response to the unprecedented pandemic, WesBank has devised payment relief plans to assist customers and partners who have been impacted by Covid-19. WesBank provides a wide range of financial services products to the retail and corporate market in South Africa...
Lockdown sees surge in the use of fintech apps
Coronavirus-triggered social distancing, isolation and lockdowns have driven-up the use of financial apps in Europe by 72 per cent in a week, reveals deVere Group, one of the world's largest independent financial advisory organisations. The sharp increase in the use...
Iress launches coronavirus support and resource hub
Iress has announced the launch of a new hub to provide free technology-related information and support for the financial services industry as it adjusts to new ways of working. Visitors can access a range of guidance and tools including information on how to continue...
Is AI reinventing insurance?
This was the question posed by Bill Hoggarth, national sales manager: digital business solutions at Datacentrix, speaking at the recent 'Robotics, Drones and AI in Insurance Conference'. In answer to the question, Hoggarth clarified that no, he did not believe that...