Leveraging big data for claims processing
Short-term insurance and medical aid companies in Africa are under extreme pressure to keep up with the growing volumes of claims, with vital information embedded in faxes, e-mails, handwritten notes and phone calls that have pertinent information which need to be...
FNB launches Share Investing on banking app
FNB has announced the availability of Share Investing on the FNB Banking App, available on the latest version of the app for smartphones and tablets. With full trading functionality, customers can now buy, sell and keep track of their investments via the FNB Banking...
Liberty launches Risk Revealer
Liberty has launched an industry first: Risk Revealer, a Web-based tool that allows potential and existing clients to calculate their level of lifestyle and accidental risk. Nicholas van der Nest, Divisional Director for Risk Product Management at Liberty, says the...
NCR launches APTRA Interactive Teller
At the ATMIA Emerging New Africa show, NCR Corporation - in collaboration with Bytes Managed Solutions - has launched NCR APTRA Interactive Teller, a new ATM-based technology that makes everyday banking transactions easier for customers by allowing them to complete...
Security is critical for secure payments
Payments fraud experienced by retail businesses remains persistent, despite declining for a third year in succession, according to the 2013 AFP Payments Fraud and Control Survey, says Lionel Slowe, head of the SADC project at BankservAfrica. The survey states that 61%...
Financial institutions and disaster recovery
Business continuity in the payment industry is becoming more important than ever as most companies in Africa are ill prepared when it comes to disaster recovery, says Lionel Slowe, head of the SADC project at BankservAfrica. According to the latest EMC disaster...
Contactless payments 101
With the steady introduction of contactless payment systems in parts of South Africa, a new wave of convenience for low-value transactions is becoming a reality. But just what is this technology? How does it work, and is it secure? These are questions that many people...
Interoperability drives mobile payments
The proliferation of mobile devices in Africa has increased in the past few years and there is no doubt that these devices are moving beyond their role as phones and becoming enablers for a wide range of functionalities from mobile TV to electronic payments, says...
Nedbank’s App Suite now upgraded
Off the back of its recent win of the "Best Android Consumer App" at the MTN App of the Year awards, Nedbank has released an upgraded version of the Nedbank App Suite. The updated release fits into the bank’s strategy to provide clients with a one-of-a-kind,...
Online insurance platform from Absa
Absa’s 1,3-million online banking clients will be the first in South Africa to have access to fully integrated online insurance. With immediate effect, clients will be just a few clicks away from having access to a launch suite of six core short-term and life...
Pillars of PCI compliance
The Payments Association of South Africa (PASA) has mandated that merchants of all sizes that process, store or transmit credit card information must comply with the Payment Card Industry (PCI) security compliance by the end of 2013. Consequently, retailers have to...
Moving to a new era of fraud prevention
While insurance companies have used tried and tested techniques for fraud detection for decades, high performance analytics now allows them to become proactive in identifying fraud before it happens, says Dr Tracy Dunbar, director of Analytics at BITanium. Fraudulent...