AI can boost public service efficiency and effectiveness
South Africa's 2023 Governance, Public Safety, and Justice Survey reveals a troubling decline in public trust towards essential services such as transport and clinics, a stark contrast to the more favourable perceptions reported in 2019. By Junaid Kleinschmidt,...
How GIS is transforming municipal property management
Geographic information systems (GIS) technology is revolutionising municipal property management globally. By delivering accurate, up-to-date information, GIS empowers local governments to make informed decisions. By Vuyo Mazabane, client consultant at AfriGIS Mapping...
Public sector digitalisation could drive government excellence
A lot has been spoken about businesses benefiting from cloud technology. By Andrew Bourne, regional manager: Africa at Zoho The same technology can also bring about a digital revolution in the public sector. While digitalisation efforts in various spaces, such as...
Municipal officials can prevent further admin deterioration
It is a tragic reality that many South African municipalities are in disarray. Of the country's 257 local and district administrative areas, 66 are considered dysfunctional. That means more than a quarter of all municipalities are in a state of turmoil. A Department...
Smart multicloud policies a golden ticket to modernising IT infrastructure
South Africa's public sector organisations are facing serious IT challenges but have been left without the tools to address them. By Sandie Nkonqa, sales director: public sector at Dell Technologies South Africa From cybersecurity threats to unprecedented data...
Technology is empowering smart citizens
There's no question that a smart city extends beyond infrastructure and urban planning, writes Mpho Matsitse, executive: business and digital advisory at BCX. For a smart city to work, it requires smart citizens and technology plays a pivotal role in enabling civic...
Bangladesh issues over 10m ePassports
Veridos and the Department of Immigration & Passport (DIP) of Bangladesh have issued 10-million ePassports, personalised with Veridos' CLIP ID technology. The ICAO (International Civil Aviation Organization) compliant documents will make it easier for Bangladeshi...
Partnership agreement between DCDT and Huawei to assist SA reach its ICT Development Goals
The South African Department of Communications and Digital Technologies (DCDT), represented by acting director-general Nonkqubela Jordan-Dyani, and Huawei represented by South Africa's CEO Will Meng, signed a partnership agreement on the sidelines of the BRICS...
An opportunity to improve efficiencies and service delivery
South African businesses are experiencing a significant impact in their information technology (IT) departments due to the recent wave of digitalisation. By Lebohang Monaheng, senior manager: applications and digital solutions at Sizwe Africa IT Group According to...
The cybersecurity threat that lurks within municipalities
While the threats posed by hackers and other cybercriminals to organisations' networks and data are common knowledge, what is less known is that the biggest cyberthreat often resides within the organisation itself - in the form of its employees. This is according to...
Public sector considerations for successful cloud adoption
It is hard to argue with the fact that the future of computing for most public sector organisations lies in the cloud. The scalability, agility and innovation unlocked by cloud solutions simply offer an unbeatable value proposition that on-premise solutions cannot...
Going digital can improve public sector service delivery
Despite ongoing digitalisation, a great deal of business still gets done on paper in both the public and private sectors. Although the percentage of paper records is declining, a third of respondents in a survey indicated that they are currently storing over 100 000...