It is a tragic reality that many South African municipalities are in disarray. Of the country's 257 local and district administrative areas, 66 are considered dysfunctional. That means more than a quarter of all municipalities are in a state of turmoil. A Department...

South Africa's public sector organisations are facing serious IT challenges but have been left without the tools to address them. By Sandie Nkonqa, sales director: public sector at Dell Technologies South Africa From cybersecurity threats to unprecedented data...

There's no question that a smart city extends beyond infrastructure and urban planning, writes Mpho Matsitse, executive: business and digital advisory at BCX. For a smart city to work, it requires smart citizens and technology plays a pivotal role in enabling civic...

South African businesses are experiencing a significant impact in their information technology (IT) departments due to the recent wave of digitalisation. By Lebohang Monaheng, senior manager: applications and digital solutions at Sizwe Africa IT Group According to...

While the threats posed by hackers and other cybercriminals to organisations' networks and data are common knowledge, what is less known is that the biggest cyberthreat often resides within the organisation itself - in the form of its employees. This is according to...

It is hard to argue with the fact that the future of computing for most public sector organisations lies in the cloud. The scalability, agility and innovation unlocked by cloud solutions simply offer an unbeatable value proposition that on-premise solutions cannot...

Despite ongoing digitalisation, a great deal of business still gets done on paper in both the public and private sectors. Although the percentage of paper records is declining, a third of respondents in a survey indicated that they are currently storing over 100 000...

The cloud offers agility, accessibility and scale to public sector organisations, with IDC describing cloud as a key enabler for digital government, and Gartner predicting that over 75% of governments will operate more than half of workloads using hyperscale cloud...

Service delivery across South Africa's urban and rural areas can only effectively be enabled by connectivity. What five things do government leaders need to consider when connecting their departments and branches? By Sina Mvoko, managing executive: public sector at...

The public sector plays by different rules. Unlike the private sector, where customer service and differentiation by excellence are mandatory for survival, the public sector has a de facto monopoly on the services that it delivers. If a citizen has a negative...