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Public sector should aim to digitally empower employees

Mention digital transformation in the public sector and most people's minds will go straight to consumer-facing digital products and services. By Greg Gatherer, account manager at Liferay Africa That's completely understandable too. Most people's frustrations with the...

How far is the public sector from reaching its digital destination?

"The system is down". It's a phrase that's so common in the South African lexicon that it tends to elicit eye-rolls and frustrated sighs amongst anyone trying to get service out of a department in South Africa's public sector. By Greg Gatherer, account manager at...

My Smart City platform speeds Cape Town service delivery

The My Smart City team in Cape Town is reporting improved turnaround times for the resolution of reported service delivery issues logged onto its platform in Cape Town. My Smart City has reported a four-fold improvement in resolving service delivery issues like water...

Municipal payments essential for SA’s future cities

The urban population in Africa has swelled from 15% of the total population in 1960, to over 40% in 2010 and is set to exceed 60% by 2050. It is anticipated that South Africa will follow suit. In fact, current projections indicate that an additional 19-million to...
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