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Weak indigent register governance imperils municipal finances

As municipalities face mounting financial pressure and rising demand for Free Basic Services, Munsoft is calling for stronger governance of indigent registers to ensure municipal support reaches households that genuinely qualify while protecting the long-term...

Integration, not innovation, is the real digital challenge for governments

Across Africa, governments are investing heavily in digital transformation to improve citizen services, modernise operations, and expand access through cloud, AI, and digital platforms. Yet despite significant progress, many public sector organisations continue to...

Employment‑led digital skills accelerate SA’s public sector transformation

South Africa’s ambitions for a more efficient, citizen‑centric public sector are well documented. Yet across government, the real constraint is often not policy or technology, but rather capacity in having skilled individuals inside departments who can turn digital...

AI, intellectual property, governance are boardroom priorities

Artificial intelligence (AI) is no longer something financial institutions are preparing for. It is already embedded in how decisions are made, how products are designed and how risk is managed. Whether through fraud detection, algorithmic trading, customer engagement...
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