Western Cape Government accelerates digitisation
The Western Cape Government has confirmed a new three-year Enterprise Information Management (EIM) agreement with Datacentrix. The agreement now spans dozens of different departments, covering over 20 000 end users in total, and touching the lives of millions of South...
Vodacom apps to support government service delivery
Vodacom is using technology to support service delivery in South Africa by developing mobile platforms to promote active citizenry. The first, OR Tambo District Municipality’s citizenship engagement platform, allows residents of the district to engage the municipality...
Dubai launches government service price portal
Dubai Government's Department of Finance (DOF) has selected the Qlik Analytics Platform to deliver an intuitive visual data analytics experience to its constituents. By officially launching the Government Service Prices Portal, DOF has introduced the public -...
Mobile apps empower local government
We've fallen in love with our beloved mobile apps, but how can we use them to solve our real social challenges, asks Marc Fletcher, manager: marketing and business development at Intervate, a T-Systems company. The start of 2017 saw many of South Africa's provinces...
Technology can empower government services
Latest-generation enterprise technologies have the potential to improve financial and operational management within public sector entities, and enhance service delivery to citizens, write John Mokiti, business development manager: government and public services for...
The City of Tshwane wins award for TshWi-Fi TV
The City of Tshwane's mission to be the most connected city on the African continent continues to garner international acclaim! This time the City's TshWi-Fi TV project is a winner in the FIRE Africa Awards 2016, presented last night - 6 December 2016 - in...
Report municipal issues directly with ttrumpet
The locally developed ttrumpet mobile application has introduced an innovative new Ward Feature that empowers citizens by giving them a direct link to their municipalities and ward councillors. "One of the challenges facing the public sector is actively engaging with...
Governments struggle with outdated systems
The legacy of enterprise management systems used by parastatals and State Owned Enterprises (SOE) is renowned for its exorbitant software development and implementation costs as a result of inadequate IT requirement scoping and current legacy solutions pricing...
Western Cape improves reliable service through EIM
The Western Cape Government's Department of Transport and Public Works has reduced its average licence turnaround time from 145 to 45 days, improved compliance with mandated deadlines for supplier payments, and also empowered staff and clients with visible,...
Less talk and more action, says Zinia
Internet service provider Zinia has thrown down the gauntlet to the telecommunications industry and government to take faster action and make last mile internet connectivity for South African municipalities a reality. On the back of the announcement by cabinet to...
Business continuity in the public sector
While business continuity (BC) is mission-critical for any business, it is in the public sector where ensuring the continuation of services to citizens and the proper functioning of the country take on a new level of importance, writes Claude Schuck, regional manager:...
Technology could assist with voting challenges
South Africa's progress towards political stability and democracy is underpinned by its free and fair electoral processes. Technology can play a strong, positive role in election programs and some of the latest developments such as the Coesys Mobile Capture station (a...