Retail’s future is digital – but still physical
For years, retail strategy debates have asked whether online commerce will replace physical stores. Minesh Manga, executive: enterprise and retail at NEC XON, who has spent two decades working at the intersection of retail and technology, says that debate is...
How smartphones are remaking retail
Online commerce is no longer new to the South African market, with research from World Wide Worx indicating that e-commerce surpassed R130-billion in 2025 and captured close to 10% of total retail sales. Smartphone users are driving a significant portion of that...
Smollan Technologies brings together seven specialist companies
Smollan has announced the launch of Smollan Technologies — a unified data and technology entity formed by bringing together seven specialist technology companies under a single brand and operating model. Smollan Technologies has united Argility, DataOrbis, Cquential,...
How the risk landscape is evolving
When a single port disruption can delay food deliveries across provinces, or a cyber incident can ripple from head office systems to independent retailers overnight, governance stops being a boardroom discussion and becomes an operational reality. By Phumlani Dyini,...
FNB Business strengthens Speedpoint offerings
FNB has announced changes to Speedpoint, positioning it around practical business needs such as certainty, simplicity, predictable settlement and tools that support day-to-day operations. A clearer pricing structure for Speedpoint has been introduced, aimed at helping...
Pick n Pay Clothing added to the app
Pick n Pay Clothing is now available to millions more customers nationwide following its launch on the Pick n Pay asap! app. Customers can now browse and shop for clothing within the asap! app, switching easily between groceries and clothing. Orders are placed...
Retailers embrace unified payment infrastructure
As payment options multiply, forward-thinking retailers are capitalising on unified payment infrastructure to streamline operations, enhance customer experience, and unlock new revenue streams. By Zanele Lazzari, head of enterprise sales at Altron FinTech The way...
Amazon brings image-based shopping to SA
Amazon has launched Amazon Lens in South Africa, bringing its visual shopping tool to more customers seeking a faster, easier way to shop online. Amazon Lens lets customers shop using images, screenshots, scanning a barcode, or the live camera in the app. Tens of...
AI is changing the game for procurement and franchising
Let’s be honest – artificial intelligence (AI) can feel like a buzzword that’s thrown around everywhere. But the reality? It’s not the future anymore – it’s here, and it’s changing the way we work in procurement, supply chains, and franchising right now. This was the...
Samsung makes enterprise debut
Samsung Electronics’ Spatial Signage has been recognised by the Consumer Technology Association (CTA)® as part of the CES Innovation Awards 2026 program. The award marks Samsung’s first-ever recognition in the Enterprise Technology category, coinciding with the...
The digital shift reshaping SA retail
South Africa’s retail landscape is undergoing a structural reset. By the end of 2025, online sales are expected to surpass R130-billion, almost 10% of the national retail market. Against flat offline growth, this signals more than a temporary spike. It’s a long-term...
The real cost of festive season downtime
It's 23 December, 5:47 PM. The queue in your store stretches to the entrance. Trolleys overflow with festive groceries, last-minute gifts and emergency purchases. Your staff are moving fast, scanning items, processing payments. Then it happens: the screen freezes. The...