Strategies for rebuilding retail

Successful retailers are changing their approach to smarter operations, the customer experience and inventory management, writes Mark Thomson, EMEA director of retail and hospitality Solutions at Zebra Technologies. In recent years, retailers and grocers have...

Platform modernisation key for retail growth

Retailers are transforming their digital capabilities to attract new customers and stay competitive in a rapidly evolving industry. By Kirtan Sita, MD of the technology business at Accenture in Africa The global pandemic has shown us the importance of being able to...

Technology in the new FMCG main market normal

Globally, the fast-moving consumer goods (FMCG) market had to quickly adjust to the challenges that came with conducting a business in a world of social distancing, hand sanitiser and masks. By Andrew Dawson, MD of MACmobile Today, most formal retail outlets operate...

Retail in the time of Covid-19

Covid-19 has catapulted digital transformation within the South African retail landscape. But not all retailers are ready for it. Going online is no longer a nice-to-have, but an essential channel for service delivery, writes Tony Nugent, retail principal practice and...