How retailers can prevent online and in-store shopping fraud during Black Friday

Online shopping has become a popular way for consumers and businesses to maximise shopping sprees such as Black Friday. While online shopping provides opportunities for retail merchants to boost sales and profits, it also requires enhanced measures to minimise the...

Retailers are going digital-first this holiday season

For retailers this holiday season, everything is relative when you consider last year's widespread lockdown of physical spaces and an accelerated shift to digital commerce in response to the global pandemic. By Robbie Kearns, senior regional vice-president at...

Black Friday and load shedding: retailers need to be ready

Media briefings and updates from Eskom and the Government last week seem to indicate that South Africa is set to experience load shedding for the foreseeable future. Power interruptions (whether planned or unplanned) can have a detrimental effect on any business'...

Keep shoppers happy on Black Friday

The way that we shop has changed. Nowadays, consumers are quick to turn to their mobile phones or laptops to grab the latest deal, order food online or pay for a service. The rapid uptake of digital services and a shift away from brick-and-mortar stores means that...