Did Black Friday 2020 give us a glimpse into the future of retail?

Traditionally, scenes from global Black Friday sales depict packed stores and long lines of shoppers fighting to secure the best deals. But in 2020, the annual shopping holiday looked a little different. By Nick Durrant, CEO of Bluegrass Digital Online shoppers in the...

Boost your retail business over the festive season

It's been an extraordinarily difficult year for most South African retailers, with sales showing year-on-year declines for five consecutive months up to end-August, according to Stats SA. Many of them are hoping for a bumper festive season to set them back on the path...

Retail industry trends for 2021

Understanding customer data has been at the core of 2020's challenges and will remain a critical need for 2021 and beyond. By Tom Bianculli, chief technology officer of Zebra Technologies What have been the top three biggest developments in our industry in 2020? We...

The benefits of an agile PoS enablement

There is little doubt that the rapidly evolving point-of-sale (PoS) landscape and the growing number of digital applications and mobile payment methods is exciting for many retailers. However, it is also challenging, as the PoS environment must be made more agile and...

Top benefits of ERP

The impact of the coronavirus on all areas of the economy has highlighted the need to transform traditional supply chain models. Worldwide, 75% of companies have reported supply chain disruptions as a result of Covid-19. With supply chain fragility top of mind,...

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