Integrated payment, POS offers 2-second transaction
The South African financial technology company that brought card-payment systems to smaller businesses as far back as 2008 has just announced a new integrated payment solution that will benefit franchise store owners, larger independent retailers and franchise owners....
Metacom to provide communications for Lewis Stores
Lewis Stores has selected Metacom as its exclusive South African communications service provider. The retailer has a South African footprint of more than 645 stores nationwide with a further 116 stores in Botswana, Lesotho, Namibia and Swaziland, which Metacom has...
A practical approach to retail technology
Where are the real opportunities for retailers to digitise and transform customer experiences? Asks Andre Muzerie, Oracle business practice head: Africa at Wipro. We're talking about the future potential of Artificial Intelligence (AI), augmented reality, and...
Benefits of providing WiFi to the masses
In 2016, there were over 7-billion mobile devices in the world and the users of these devices demand connectivity for them. Businesses, particularly public retail spaces such as malls and shopping centres, need to answer the demand for connectivity in their spaces to...
Digital retail a double-edged sword
South African retailers have long lagged their counterparts in the US and Europe in terms of embracing new digital channels to improve business operations and marketing. However, they are now moving to catch up amid an increasingly competitive environment and demands...
Trends in retail payments
Every month, South African retailers receive billions of Rands in payments from their customers. Behind the scenes, payments technology plays a critical role at retailers, ensuring a fast and smooth shopping experience for consumers. It's a crucial part of our...
Retail security in the digital age
The retail sector is transforming at a significant pace and there is a high adoptability to digital, if consumer digital uptake is any indication, writes Sanjay Vaid, director: cyber security and risk: Africa at Wipro. As per IDC's FutureScape: Worldwide Retail 2017...
Virtual fitting room service for fashion manufacturer
Melon Fashion Group has chosen Orange Business Services for a virtual fitting room solution using immersive video conferencing. Designers for its three brands, Zarina, Love Republic and befree, are now able to easily collaborate with manufacturing teams all along the...
Joosubs supports growth with Argility innovation
Joosubs, the family-owned furniture retailer, has decided to implement Argility's Ceres retail software suite across its existing network of stores. Ceres provides a tried-and-trusted solution that has been relied upon by retailers for the past 20 years. In terms of...
Make retail work with machine learning
In order to gain better control over stock flows and better serve their customers, retailers will need to turn to artificial intelligence (AI) to improve business efficiencies. Bradley Elliott, MD of digital agency Platinum Seed discusses the role that machine...
BT deploys digital store pilot for Thomas Pink
BT has announced that leading shirt-maker and luxury clothing retailer Thomas Pink has deployed the Acuitas Digital Internet of Things (IoT) platform, which helps retailers to digitise the physical store, at its Wall Street New York City store. Thomas Pink installed...
Decision Inc delivers value, ROI for food retailer
Decision Inc has implemented SAP BPC at one of Africa's biggest food retailers, assisting more than 500 users across HR planning, financial planning and financial consolidation. The solution has seen a reduction in budgeting and planning down from months to days. The...