Customer functionality enriches TFG online experience
TFG (The Foschini Group) is enriching the world of online shopping with tech-savvy enhancements to their ever-growing online shopping mall, currently encompassing their @home, Duesouth, Duesouth Escapes, Totalsports, hi and Sportscene stores. TFG aims to customise...
The importance of being Always-On in retail
Customer data has become an integral part of the retail environment and the ability of stores to create a unique user experience. Having such data readily accessible in an Always-On world can often mean the difference between consumer favour and suffering significant...
Store wars: retail shopping trends in 2016
Robbie Johnson, retail manager at Drive Control Corporation (DCC), explores directions and trends for the retail industry Despite the fact that the digital age has encouraged more people to shop and browse products online, physical stores are still, surprisingly, the...
TFG deploys new security solution
TFG, one of South Africa's leading fashion lifestyle retail groups, has completed the first phase of the implementation of CA Technologies Identity Manager and Identity Governance solutions to address information security and compliance demands. This phase involved...
Smart technology extends the showroom experience
Automotive dealers can take advantage of the latest in mobile, cloud and beacon technology - to digitise their showrooms and distinguish themselves with interactive customer experiences, writes Michael Frans, head of business operations: automotive at T-Systems South...
Software AG improves retail performance
Software AG has unveiled the Smart Store Monitoring for the Digital Business Platform, which provides retailers with realtime and predictive analysis capabilities in their 'brick and mortar' stores by enabling them to access, monitor and analyse large volumes of...
What will it take for the bricks and mortar store to survive?
A digital customer experience revolution will rejuvenate bricks-and-mortar retailing, but stores must start on the back foot, writes Pieter Engelbrecht, regional manager: sub-Saharan Africa at Aruba Networks. The retail model of the future will be a radically...
Nature’s Choice chooses Epicor ERP
Nature's Choice has chosen Epicor ERP, the next-generation enterprise resource planning (ERP) solution, to streamline processes and allow better transparency of business data to support growth. With humble beginnings in a pantry in 1985, Nature's Choice was founded as...
Top technologies for retail at a glance
In recent years we have seen the consumption of technology grow at an ever-increasing speed, writes Robbie Johnson, retail manager at DCC. Sometimes, just as you have become accustomed to an operating system (OS) or a smaller mobile phone, it's time to upgrade and...
Angolan retailer goes smart with payment
Kero, the largest retailer in Angola, is equipping its major stores with Ingenico smart terminals. "The retail sector in Angola is growing exponentially and so is becoming the demand." comments Isabel Capacho, marketing director of Kero. "We are aiming at an...
How retailers can protect against data breaches
During the recent Retail Congress Africa in Cape Town, MasterCard addressed various issues impacting retailers across Africa. A key topic discussed was the protection of data and what retailers can do to protect themselves from data breaches. Retailers have much to...
Argility signs up with Storeforce
Storeforce has appointed Argility as its exclusive partner in the South African market. Toronto-based Storeforce provides an integrated, Web-based solution to help retailers improve the productivity of their in-store sales force. "In today's omnichannel retail...