The future of SoftPOS
Imagine a world where every smartphone transforms into a payment terminal, where merchants and their customers trade freely in a cashless, frictionless ecosystem. By Jonathan Jacobs, head of product and operations at Halo Dot Welcome to the future of software point of...
Cellular connectivity the unsung hero of SA retail
The events of the past several years have seen the physical in-store retail experience enhanced by the growth and availability of digital solutions. By Tobie van Schalwyk, business unit manager at Duxbury Networking But, even though many South African retailers are...
Retailers should shake things up this Black Friday
What used to be just a single day of frenzied shopping in the USA has evolved into a whole week of retail mayhem here in South Africa. By Amanda Mohr, chief revenue officer, and Justin Marshall, head of CX at Skynamo While that gives us a bit of breathing room, it...
World Savings Day: Protect your profitability with cash management solutions
Cash remains one of the preferred ways to pay in South Africa, accounting for nine out of ten transactions, according to BankservAfrica. Even with the growing selection of digital payment options, many people turn to cash because it's convenient, trusted and easy to...
Tight cash flow management increases retail’s competitive edge
Cash flow is the lifeblood of any business and that includes retailers. But in this sector, cash flow management is especially challenging because retailers are dealing with razor-thin margins, seasonal fluctuations, volatile prices, inventory management, aggressive...
The power of the scaffolding software development approach in retail
In recent years, many South African retailers have come to rely on no-code and low-code solutions which ostensibly simplifies the software development process. While the appeal is undeniable, these methods often trap businesses in a web of unoptimised code, vendor...
Three trends enabling digital transformation in retail
The retail industry has undergone significant changes in recent years, witnessing intense digital transformation events that have resulted in in an e-commerce renaissance in South Africa. Look at Zara for example. Its new store in Sandton City allows customers to save...
Embedded payments drive better online retail customer experiences?
With South Africa's online retail space now worth more than R50-billion and growing continuously, the sector is only going to become more competitive. That's true for online retailers of all sizes too. By Joel Bronkowski, country lead: South Africa at Paystack At the...
Tips to help you survive Black Friday
Black Friday is quite possibly the most drama-filled time of the year, in-store that is. There was the woman who used her pants as a shopping trolley, and the individual who called the police over a sold-out TV #sorrywhat? It's a bit like a weird movie in an...
Revolutionise retail efficiency with cloud
Technology has become not just a tool, but a catalyst for transformation to bring greater efficiencies as well as improve the customer experience. Central to this is the cloud that brings with it the combination of advanced technologies, edge solutions, and the...
Retailers embrace fintech to supercharge cash management
The fundamental principles around cash management in retail haven't changed much over the years. Retailers of all shapes and sizes need to securely manage and process cash, card and electronic payments flowing into their business, manage working capital in an...
Don’t expect brand loyalty in today’s retail environment
Spurred on by unpredictable market trends, changing customer behaviours, and the rise of e-commerce, businesses are having to redefine their operations. One industry in particular feeling the weight of this change is retail. Research from the PWC Global Consumer...