Customer experience BPO to hit $296,29bn
The global customer experience business process outsourcing market size is estimated to reach $296,29-billion by 2033, registering a CAGR of 12,8% from 2025 to 2033, according to a new report by Grand View Research. CX BPO involves the contracting of customer...
Almost half of agentic AI projects will fail
Over 40% of agentic AI projects will be canceled by the end of 2027, due to escalating costs, unclear business value or inadequate risk controls, according to Gartner. “Most agentic AI projects right now are early stage experiments or proof of concepts that are mostly...
AI set to free up healthcare workers
As much as 15% of the current healthcare workforce hours will be subject to automation by 2030. The growing reliance on AI is primarily due to the swelling patient population and a shorter pool of health specialists, according to analysis by Stocklytics.com. The...
Tech investment key to SARS maintaining its capabilities
PwC South Africa has launched its seventh annual Taxing Times Survey - open to all corporate taxpayers and which aims to assess their interactions with the South African Revenue Service (SARS), identify the organisation's strengths, and highlight areas or processes...
PC, smartphone sales slump continues – but market will recover
The last three years have been challenging for the PC and smartphone industry - and 2024 isn't looking much better, says Stocklytics. After shifting back and forth, the global demand for new devices is expected to plunge again this year causing a new revenue drop and...
Colourful plastics may lead to more microplastics
Plastics with bright colours such as red, blue, and green degrade to form microplastics quicker than those with plainer colours, researchers from the University of Cape Town (UCT) and the University of Leicester have demonstrated. The findings reveal that the...
Cybercriminals using Dropbox to target finance staff
A multistep phishing scheme aimed at employees that process financial documentation has been discovered by Kaspersky which says it begins when victims receive an email from the legitimate address of an auditing firm. This initial interaction is intended to make the...
Digital transformation spend could hit $4trn by 2027
Worldwide spending on Digital Transformation (DX) is forecast to reach almost $4-trillion in 2027, according to the latest update to the International Data Corporation (IDC) Worldwide Digital Transformation Spending Guide. With artificial intelligence (AI) and...
Hybrid work shown to improve workers’ well-being
A new study by International Workplace Group points to a correlation between adopting hybrid working policies and improved employee well-being. The research examined the impact of hybrid working on the mental and physical health of 1 000 hybrid workers. Four in five...
Quantum Internet poised to revolutionise global connectivity
The advent of the quantum Internet, a revolutionary communication system utilising quantum mechanical principles and qubits instead of binary bits, is poised to redefine global connectivity with unprecedented levels of security and performance, according to...
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MyCyber Training closes the security loop
Company-wide cybersecurity can only be achieved through a combination of technology tools and security-conscious user behaviour. There are hundreds of tools available on the market that address the technology aspect of security, but way fewer that attempt to manage...
Beware opportunistic cyber-attacks during lockdown
With the nationwide lockdown to contain the Covid-19 pandemic currently underway, businesses are warned that their cybersecurity risks may be at an all-time high. Many companies have implemented work-from-home (WFH) policies, which may put a company at risk of a...
Kaspersky offers free product licenses for healthcare
Kaspersky has announced free availability of its core endpoint security products for medical organisations, in order to help them stay protected from cyberthreats during the pandemic. The full list of B2B products available for free for six months includes Kaspersky...
Made-in-SA tech goes to space and the Antarctic
From collecting data in sub-zero Antarctica to rapid circuit prototyping on the International Space Station (ISS), XinaBox, a South African company with humble beginnings is reinventing the way we approach IoT while inspiring students to follow STEM careers. In 2008...
How will lockdown affect employers’ finances?
With South African businesses facing an unprecedented crisis, many are worried about whether they will be able to afford to pay their employees when they close down operations for the 21-day national shutdown. Some employers are concerned about the morale of employees...
Keeping the momentum of learning with digital tools
Bryandale Primary School in Bryanston, Johannesburg had to physically close its doors - like all other South African schools - on Wednesday 18 March. But just because the school is not open does not mean learning has stopped. For Charmaine Naude, a Grade 7 English...
Your rights within the context of Covid-19
As the Covid-19 pandemic tightens its grip on South Africa and a 21-day national lockdown is implemented, companies, employers and employees across the country are hastily navigating a minefield of unfamiliar working conditions and stringent new Regulations that cut...
Bitdefender gives enterprise-grade Bitdefender to healthcare companies
Bitdefender has announced that it will offer enterprise-grade security solutions free of charge to all healthcare organisations worldwide, in an effort to contribute to the global support effort during the Covid-19 pandemic. Healthcare organisations of all sizes, from...
Bitdefender appoints Cyber Security SA as country partner
Cyber security software supplier Bitdefender has appointed Cyber Security South Africa as its Country Partner. The agreement sees Cyber Security South Africa (CSSA) responsible for the management of the entire Bitdefender product range in South Africa, Botswana,...
Data collection tool maps socio-economic impact of Covid-19
As communities across South Africa start settling into our new Covid-19 reality, collecting accurate relevant real-time data is critical to ensuring a collective, meaningful response. Beyond infection rates and spread, understanding the socio-economic impact of the...
DevOps Engineer
At iOCO, we're more than just a company; we're a dynamic team committed to pioneering solutions that matter, driving business agility, and ensuring digital resilience for our clients.We are looking for a highly skilled DevOps Engineer to streamline our development,...
Integration Engineer
Senior Integration Engineer with relevant IT Degree and minimum 6 years experience as an IT Professional with software and data design, system design and integration and Cloud experience, required to the IT Solutions Team of an Asset Management Company based in...
Devops Engineer (Hybrid)
ENVIRONMENT:Our client is a software development company specializing in architecture consulting, systems integration services, and bespoke software solutions. Their mission is to make technology an asset for businesses, seamlessly integrating it to provide leverage...
Full Stack Developer (JavaScript & Angular)
ENVIRONMENT:Our client, a leading, cutting-edge health tech software company based in Pretoria, is seeking an exceptional developer with a strong command of various skills. If you excel in 2-3 of the following technologies: JavaScript (including Node.js, [URL Removed]...
DevOps Engineer – Gauteng Gauteng
At iOCO, we're more than just a company; we're a dynamic team committed to pioneering solutions that matter, driving business agility, and ensuring digital resilience for our clients.We are looking for a highly skilled DevOps Engineer to streamline our development,...
Integration Engineer – Western Cape Constantia
Senior Integration Engineer with relevant IT Degree and minimum 6 years experience as an IT Professional with software and data design, system design and integration and Cloud experience, required to the IT Solutions Team of an Asset Management Company based in...
Devops Engineer (Hybrid) – Western Cape Cape Town
ENVIRONMENT:Our client is a software development company specializing in architecture consulting, systems integration services, and bespoke software solutions. Their mission is to make technology an asset for businesses, seamlessly integrating it to provide leverage...
Full Stack Developer (JavaScript & Angular) – Gauteng Pretoria
ENVIRONMENT:Our client, a leading, cutting-edge health tech software company based in Pretoria, is seeking an exceptional developer with a strong command of various skills. If you excel in 2-3 of the following technologies: JavaScript (including Node.js, [URL Removed]...
QA Developer
Our esteemed client in Centurion is seeking a skilled Intermediate Quality Assurance (QA) Developer for a permanent position. In this role, you will play a key part in maintaining the quality and performance of their platform through both manual and automated testing....
Trade Analyst
The main purpose of this position is to provide team leadership in monitoring the receipt of goods or foreign exchange in respect of import and export transactions.JOB DESCRIPTIONApprove applications in line with exchange control regulations and within approved...
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