Customer experience BPO to hit $296,29bn
The global customer experience business process outsourcing market size is estimated to reach $296,29-billion by 2033, registering a CAGR of 12,8% from 2025 to 2033, according to a new report by Grand View Research. CX BPO involves the contracting of customer...
Almost half of agentic AI projects will fail
Over 40% of agentic AI projects will be canceled by the end of 2027, due to escalating costs, unclear business value or inadequate risk controls, according to Gartner. “Most agentic AI projects right now are early stage experiments or proof of concepts that are mostly...
AI set to free up healthcare workers
As much as 15% of the current healthcare workforce hours will be subject to automation by 2030. The growing reliance on AI is primarily due to the swelling patient population and a shorter pool of health specialists, according to analysis by Stocklytics.com. The...
Tech investment key to SARS maintaining its capabilities
PwC South Africa has launched its seventh annual Taxing Times Survey - open to all corporate taxpayers and which aims to assess their interactions with the South African Revenue Service (SARS), identify the organisation's strengths, and highlight areas or processes...
PC, smartphone sales slump continues – but market will recover
The last three years have been challenging for the PC and smartphone industry - and 2024 isn't looking much better, says Stocklytics. After shifting back and forth, the global demand for new devices is expected to plunge again this year causing a new revenue drop and...
Colourful plastics may lead to more microplastics
Plastics with bright colours such as red, blue, and green degrade to form microplastics quicker than those with plainer colours, researchers from the University of Cape Town (UCT) and the University of Leicester have demonstrated. The findings reveal that the...
Cybercriminals using Dropbox to target finance staff
A multistep phishing scheme aimed at employees that process financial documentation has been discovered by Kaspersky which says it begins when victims receive an email from the legitimate address of an auditing firm. This initial interaction is intended to make the...
Digital transformation spend could hit $4trn by 2027
Worldwide spending on Digital Transformation (DX) is forecast to reach almost $4-trillion in 2027, according to the latest update to the International Data Corporation (IDC) Worldwide Digital Transformation Spending Guide. With artificial intelligence (AI) and...
Hybrid work shown to improve workers’ well-being
A new study by International Workplace Group points to a correlation between adopting hybrid working policies and improved employee well-being. The research examined the impact of hybrid working on the mental and physical health of 1 000 hybrid workers. Four in five...
Quantum Internet poised to revolutionise global connectivity
The advent of the quantum Internet, a revolutionary communication system utilising quantum mechanical principles and qubits instead of binary bits, is poised to redefine global connectivity with unprecedented levels of security and performance, according to...
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MyCyber Training closes the security loop
Company-wide cybersecurity can only be achieved through a combination of technology tools and security-conscious user behaviour. There are hundreds of tools available on the market that address the technology aspect of security, but way fewer that attempt to manage...
Beware opportunistic cyber-attacks during lockdown
With the nationwide lockdown to contain the Covid-19 pandemic currently underway, businesses are warned that their cybersecurity risks may be at an all-time high. Many companies have implemented work-from-home (WFH) policies, which may put a company at risk of a...
Kaspersky offers free product licenses for healthcare
Kaspersky has announced free availability of its core endpoint security products for medical organisations, in order to help them stay protected from cyberthreats during the pandemic. The full list of B2B products available for free for six months includes Kaspersky...
Made-in-SA tech goes to space and the Antarctic
From collecting data in sub-zero Antarctica to rapid circuit prototyping on the International Space Station (ISS), XinaBox, a South African company with humble beginnings is reinventing the way we approach IoT while inspiring students to follow STEM careers. In 2008...
How will lockdown affect employers’ finances?
With South African businesses facing an unprecedented crisis, many are worried about whether they will be able to afford to pay their employees when they close down operations for the 21-day national shutdown. Some employers are concerned about the morale of employees...
Keeping the momentum of learning with digital tools
Bryandale Primary School in Bryanston, Johannesburg had to physically close its doors - like all other South African schools - on Wednesday 18 March. But just because the school is not open does not mean learning has stopped. For Charmaine Naude, a Grade 7 English...
Your rights within the context of Covid-19
As the Covid-19 pandemic tightens its grip on South Africa and a 21-day national lockdown is implemented, companies, employers and employees across the country are hastily navigating a minefield of unfamiliar working conditions and stringent new Regulations that cut...
Bitdefender gives enterprise-grade Bitdefender to healthcare companies
Bitdefender has announced that it will offer enterprise-grade security solutions free of charge to all healthcare organisations worldwide, in an effort to contribute to the global support effort during the Covid-19 pandemic. Healthcare organisations of all sizes, from...
Bitdefender appoints Cyber Security SA as country partner
Cyber security software supplier Bitdefender has appointed Cyber Security South Africa as its Country Partner. The agreement sees Cyber Security South Africa (CSSA) responsible for the management of the entire Bitdefender product range in South Africa, Botswana,...
Data collection tool maps socio-economic impact of Covid-19
As communities across South Africa start settling into our new Covid-19 reality, collecting accurate relevant real-time data is critical to ensuring a collective, meaningful response. Beyond infection rates and spread, understanding the socio-economic impact of the...
Technical Business Analyst – Gauteng Johannesburg Region
The Business Data Analyst will be responsible for establishing a structured and rigorous approach to data collection, documentation and logical modelling within the Operational Data Platform (ODP). The focus will be on capturing and validating data sources, defining...
C# Developer
Key Responsibilities Develop and maintain high-performance C# applications that integrate with AI and machine learning models.Design, develop, and optimize APIs, microservices, and cloud-based solutions.Work with databases (SQL and NoSQL) to store and process...
Systems Administrator
Join a leading force in the industry, encompassing a range of services from short-term insurance to health insurance and personal finance comparison platforms. As a pioneer in customer-focused innovation, the company strives for service excellence and technological...
Intermediate Full Stack Developer (Onsite)
ENVIRONMENT:Our partner is a globally acknowledged business consulting firm with expertise in enterprise resource planning, corporate performance management, business intelligence, financial and costing principles, shared services, and employee performance management....
C# Developer – Gauteng Hazelwood
Key Responsibilities Develop and maintain high-performance C# applications that integrate with AI and machine learning models.Design, develop, and optimize APIs, microservices, and cloud-based solutions.Work with databases (SQL and NoSQL) to store and process...
Systems Administrator – Gauteng Johannesburg North
Join a leading force in the industry, encompassing a range of services from short-term insurance to health insurance and personal finance comparison platforms. As a pioneer in customer-focused innovation, the company strives for service excellence and technological...
Intermediate Full Stack Developer (Onsite) – Western Cape Cape Town
ENVIRONMENT:Our partner is a globally acknowledged business consulting firm with expertise in enterprise resource planning, corporate performance management, business intelligence, financial and costing principles, shared services, and employee performance management....
Software Test Analyst
Software Test Analyst Contract. - Hybrid Work 5+ of proven experience as a manual tester.Web Testing or API testing with experienceRun various scenario's tests to ensure it meets standards and guidelines before it can be marketed to consumers.Identify issues and run...
IT Operations (Mobile Network) (Advanced) 3185
IT Operations (Mobile Network) ESSENTIAL SKILLS REQUIREMENTS:Self-motivated & proactiveITIL / IT Service Management process knowledgeSolid IT operations experience (Incident-, Change-, Problem-Management), ideally in enterprise environmentsProject management...
Intermediate Full Stack Developer (React, Node.js) (Onsite)
ENVIRONMENT:Our partner is a globally acknowledged business consulting firm with expertise in enterprise resource planning, corporate performance management, business intelligence, financial and costing principles, shared services, and employee performance management....
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