Agentic AI could solve common CX issues
By 2029, agentic AI will autonomously resolve 80% of common customer service issues without human intervention, leading to a 30% reduction in operational costs, according to Gartner. Agentic AI is poised to revolutionise the way service interactions are conducted....
Evolving Trojan targets trusted platforms
Check Point Software Technologies has released its Global Threat Index for February 2025, highlighting the rise of AsyncRAT, a remote access Trojan (RAT) that continues to evolve as a serious threat within the cyber landscape. Once again, Ethiopia retained its top...
The global cyber divide between Gaza and Israel
The conflict between Gaza and Israel has intensified to new heights over the past few weeks, gaining global attention unlike any other. This escalation of tensions has brought about a new battle line, one that only in recent years has become a pillar to modern-day...
Multi-malware campaign comes from all directions
A Kaspersky report reveals that an ongoing malicious "multi-malware" campaign has conducted more than 10 000 attacks primarily targeting global organisations. The campaign employs backdoors, keyloggers, and miners. Using new malicious scripts designed to disable...
EMEA companies most enthusiastic about AI, ML
European business leaders know their organisations would benefit from AI and ML, despite the differing views on these technologies in the boardroom. This is among the findings from Workday's new study on how artificial intelligence (AI) and machine learning (ML) will...
IITPSA names 2023 President’s Awards finalists
The Institute of Information Technology Professionals South Africa (IITPSA) has announced the finalists for the 2023 IITPSA President's Awards. The awards recognise leaders in the ICT sector, and have grown in scope over 30 years to include the IT Personality of the...
All the Global Startup Awards Africa winners …
The Global Startup Awards Africa (GSA) Africa, in collaboration with the Global Innovation Initiative Group (GIIG), the Ethiopian Ministry of Labour and Skills (MOLS), the Ethiopian Ministry of Innovation and Technology (MInT) with the support of the Entrepreneurship...
These key macro factors are shaping financial markets
Having not yet recovered from the pressing geopolitical and social risks of the past two years, the global economy will continue to experience turbulence in Q4, and into 2024. FBS presents an overview of the most significant macroeconomic trends traders should...
SA teacher makes global prize shortlist
Mariette Wheeler, a science teacher at Protea Heights Academy in Cape Town, South Africa, has been named a top 10 finalist for the Varkey Foundation Global Teacher Prize 2023 organised in collaboration with UNESCO and in strategic partnership with Dubai Cares, a...
Business plays an increasing role in SA’s stability
Kathy Gibson reports - If it weren’t that South African businesses are so resilient, the country would be in a much more dire state than it is. Busisiwe Mavuso, CEO of Business Leadership South Africa (BLSA), notes that business confidence remains stubbornly...
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VAST Networks enables seamless WiFi onboarding
VAST Networks has engineered Hotspot 2.0, a IoT platform that onboards consumer devices to a wireless network to ensure uninterrupted high-speed connectivity. Traditionally, to connect to a WiFi service, new users would be directed to a captive portal that requires...
CA offers DevOps on SAP cloud
CA Technologies has signed an OEM agreement with SAP to integrate and embed services to offer its DevOps solutions on SAP Cloud Platform. The combined offering will enable businesses to improve quality and accelerate development and delivery capabilities for SAP...
How to pay less for a computer, components
The weak rand and poor economic situation has already raised the spectre of hefty price increases for IT products. Now, a shortage of Intel processors - which are at the heart of more than 90% of the world's laptops - is adding to the likelihood that South Africans...
The danger of buying insurance without risk management advice
Risk management is perceived by most people as simply buying insurance. As a result, many companies take out insurance assuming they will be protected from the risks that they face, which is a rapidly eroding model that doesn't take stock of risks that are in fact...
Axiz Digital makes it easy to sell cloud services
Business partners can now leverage from the unique integration between Axiz and IBM to sell SaaS and cloud products. "This is in line with Axiz transformation of distribution through our Advanced Technologies division," says Jacques Malherbe, chief technology officer...
Logicalis Australia acquires CNI
Datatec's Australian subsidiary, Thomas Duryea Logicalis, has acquired Computer Network Integration (CNI), a Microsoft Certified Gold Partner based in Melbourne. CNI has been a focussed Microsoft Azure partner since 2012 and is known for its technical expertise,...
Paratus upgrades mobile data LTE network
Paratus has successfully concluded the first phase of the upgrades to its Mobile LTE Data network. The operator has confirmed that phase two will commence during November 2018 when the equipment arrives from the vendor manufacturing line. The upgrade has increased...
XenServer 7.6 available from Troye
Troye has announced the availability of Citrix XenServer 7.6. While there are several new features in 7.6 that enhance and extend the capabilities of Citrix Virtual Apps and Desktops, support for thin provisioning on block storage for virtual disk storage repositories...
Richard Broeke is new Securicom MD
Securicom has appointed Richard Broeke as its new MD.He held the position of GM at the company for the past three years. A qualified CISSP, Broeke has been in the IT sector for more than 20 years, with a special interest in guiding companies on implementing strategic...
Samsung gets top employer certification
Samsung Electronics South Africa has successfully attained the prestigious Top Employer 2019 Certification for a consecutive five years in a row, Top Employers Institute has named Samsung as one of the South African companies that create the best employment conditions...
Full Stack Developer (Go, HTML, CSS, JavaScript) (CPT Hybrid) – Western Cape Cape Town
ENVIRONMENT:A dynamic Travel Agency seeks the coding talents of a Full Stack Developer with Go, HTML, CSS & JavaScript to join its growing team. In this role, you will work closely with the Founders and have an opportunity to put your stamp on a career-defining...
Network Engineer (CPT)
ENVIRONMENT:ENSURE the maintenance of customer ICT networks while contributing to high-level support such as strategic planning of network upgrades and performance analyses as the next Network Engineer urgently sought to join the Cape Town division of a dynamic...
Software Developer (Python)
ENVIRONMENT:Our client seeks a Software Developer to join their team in Cape Town. They are a dynamic Software Development company specializing in bespoke software solutions, architecture consulting, and systems integration. The ideal candidate should have a strong...
Network Engineer (CPT) – Western Cape Cape Town
ENVIRONMENT:ENSURE the maintenance of customer ICT networks while contributing to high-level support such as strategic planning of network upgrades and performance analyses as the next Network Engineer urgently sought to join the Cape Town division of a dynamic...
Software Developer (Python) – Western Cape Cape Town
ENVIRONMENT:Our client seeks a Software Developer to join their team in Cape Town. They are a dynamic Software Development company specializing in bespoke software solutions, architecture consulting, and systems integration. The ideal candidate should have a strong...
Application Support Analyst (12-Month Contract) (CPT) (EE)
ENVIRONMENT:A reputable Investment Firm seeks a highly skilled Application Support Analyst to fill a 12-Month Fixed-Term Contract where your will provide optimal & seamless 1st and 2nd Line Support, ensuring operational stability and increasing efficiency to...
SOC Analyst L3
Are you a skilled and experienced Senior SOC Analyst with a passion for cyber resilience? We have an exciting opportunity for you to lead our cutting-edge team in Rosebank! As a key member of our elite cyber resilience force, you'll play a crucial role in safeguarding...
Application Support Analyst (12-Month Contract) (CPT) (EE) – Western Cape Cape Town
ENVIRONMENT:A reputable Investment Firm seeks a highly skilled Application Support Analyst to fill a 12-Month Fixed-Term Contract where your will provide optimal & seamless 1st and 2nd Line Support, ensuring operational stability and increasing efficiency to...
SOC Analyst L3 – Gauteng Rosebank
Are you a skilled and experienced Senior SOC Analyst with a passion for cyber resilience? We have an exciting opportunity for you to lead our cutting-edge team in Rosebank! As a key member of our elite cyber resilience force, you'll play a crucial role in safeguarding...
Senior Network Support Engineer
Role: Senior Network Support Engineer Location: Johannesburg NorthAre you ready to take your career to the next level in a dynamic and service-driven environment? We are looking for a talented and experienced Network Support Engineer (Layer 2 & 3) to join our...
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