Unofficial GenAI tools will help solve customer service issues
By 2027, 40% of all customer service issues will be fully resolved by unofficial third-party tools powered by GenAI, according to Gartner. Consumers are increasingly adopting unofficial third-party GenAI tools such as ChatGPT, Google AI Overviews, and Apple...
Open-source tools the key to unlocking AI ROI
New research commissioned by IBM found that companies surveyed are investing in AI for the long term, with a growing interest in using open-source tools to drive ROI and innovation going forward. The study of more than 2 400 IT decision makers (ITDMs), conducted by...
New alliance aims to set OpenUSD standards
Nvidia has joined with Pixar, Adobe, Apple, and Autodesk to found the Alliance for OpenUSD, which the group says is a major leap towards unlocking the next era of 3D graphics, design, and simulation. The group will standardise and extend OpenUSD, the open source...
How to spot a voice deepfake
Deepfake artificial intelligence has been growing at a rapid rate over the past few years. Machine learning can be used to create compelling fakes of images, video or audio content. Kaspersky experts share insights on distinguishing voice deepfakes: To determine...
Dell expands generative AI initiatives
Dell Technologies has introduced new offerings to help customers quickly and securely build generative AI (GenAI) models on-premises to accelerate improved outcomes and drive new levels of intelligence. New Dell Generative AI Solutions, expanding upon our May's...
Wireless LAN market set to hit record $10bn this year
The wireless LAN market is expected to grow another 11% this year as newfound supply floods into the market, according to a new report from Dell'Oro Group, which adds that manufacturers based in China have leapfrogged to WiFi 7, already testing the new APs with their...
Users want to customise their metaverse experience
Thirty five percent of US adults are now seeking out new ways to personalise their metaverse experience, says new research from BitcoinCasino.com. "The metaverse is quickly emerging as the next big tech platform and with it comes some exciting opportunities," says...
Hubble sees evaporating planet getting the hiccups
A young planet whirling around a petulant red dwarf star is changing in unpredictable ways orbit-by-orbit. It is so close to its parent star that it experiences a consistent, torrential blast of energy, which evaporates its hydrogen atmosphere – causing it to puff off...
PMI sees July decline
After what looks to have been a decent second quarter, at least in terms of quarterly growth momentum, the manufacturing sector had a setback at the start of the third quarter. This is the message from the latest seasonally adjusted Absa Purchasing Managers' Index...
Conversational AI capabilities drive contact centre market
Worldwide contact centre (CC) and CC conversational AI and virtual assistant end user spending is projected to total $18,6-billion in 2023, an increase of 16,2% from 2022, says Gartner. "Near-term investment growth rates for CC and CC conversational AI and virtual...
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Ecobank scoops African Banker awards
Ecobank has won two major awards at the African Banker's prestigious ceremony held at the Paradise Hotel in Busan, South Korea. The bank was named Best Retail Bank in Africa after impressing judges with the strides it has made to leverage digital financial services...
Closing the gap between open-source and enterprise-ready
From modest beginnings at the fringes of the staggering growth of the PC market in the 1980s and 1990s that was dominated by a small handful of large vendors, open-source has become a cornerstone of modern innovation and organisational success. From global financial...
Put premium brands back in the aisle
One of the most bizarre placements found in retail stores, at least for customers, is the positioning of baby formula, shaving blades, face and neck creams, condoms, medication and battery brands at the cigarette kiosk. Apart from the re-queuing inconvenience, a...
Smart factories just got smarter
The proliferation of data, and the tools technology has given us to make sense of this data, has made sizeable inroads in changing the way many industries operate. In manufacturing, the rise of 'smart factories' has re-invented the way factories operate, leveraging...
Steps to take in the event of a security event
Businesses around the world continue to be plagued by a high number of security breaches. The larger the business, and the more confidential data it houses, the bigger the risk. Despite companies having solid security policies and procedures in place, augmented by...
Africa most at risk from climate change
Scientific evidence shows that African economies are already reeling from the devastating effects of climate change, further exacerbating their development challenges. Of the 10 countries in the world that are most threatened by climate change, seven are in Africa....
KT expands in Africa
KT Corp, Korea's largest telecommunications company, will expand its co-operation with African countries in ICT, based on its successful nationwide LTE network in Rwanda, which is believes is a first in Africa. KT, formerly known as Korea Telecom, disclosed its ICT...
SA needs specialists to realise cloud potential
The race to the cloud continues as South Africa is slowly transforming into a digital economy. Andrew Cruise, CEO of cloud infrastructure provider Routed, says that South Africa's cloud maturity levels are still lower than other countries, but the market looks...
Integration key to improving our mining future
Visualisation and technology-integration are key themes for mining IT and software developers and they are not surprisingly continue to be the most talked about from a mine management and reporting point of view, collaboration and partnering are two hot themes that...
Tech solutions proposed for Armyworm issue
Nesta, on behalf of Feed the Future, has announced that 228 applications were received, mostly from Africa, for the global Fall Armyworm Tech Prize. The prize aims to find digital solutions to identify, track and protect crops from the pest, which has devastated...
Feature Analyst – Western Cape Cape Town CBD
Job Title: Feature Analyst - Digital and Rewards Programs Location: Cape Town Industry: Financial Services Employment Type: 6-12 month contract (with potential renewal) Role Overview: Our client in financial services is looking for skilled Feature Analysts to support...
Actuarial Software Developer – Gauteng Johannesburg Region
My client is seeking an Actuarial Software Developer to develop and maintain an in-house actuarial valuation software and collaborate with actuarial teams to understand modelling requirements and ensuring the software aligns with industry standards and organisational...
IT Support Technician – Eastern Cape Gqebera
Our client, an IT Consulting firm based in Gqeberha, is looking for an IT Support Technician to join their team. Requirements:Computer Science qualification advantageous.Proven experience as an IT Support Technician.Certification in CompTIA A+, CompTIA N+, CompTIA S+,...
Junior Golang Developer (Remote)
ENVIRONMENT:A dynamic provider of Software Solutions & Real-Time Data Analytics is looking for a Junior Golang Developer to join its team. Applicants must possess a Bachelor's Degree in Computer Science, Engineering, or a related field, along with experience in...
Scrum Master at QE Services
My client based in Cape Town (Northern Suburbs) is currently looking for a Scrum Master to join them on a fixed term contract IT / Finance Responsibilities Manage scrum teams to ensure they deliver on sprint goals that is aligned to release plansCompile conceptual...
Data Engineer (Ab Initio) at Datonomy Solutions
The Group Data and Analytics Office is on the lookout for a skilled Ab Initio Data Engineer. The ideal candidate will have extensive experience in data engineering, particularly with Ab Initio, and will be responsible for designing, developing, and maintaining the...
Junior Golang Developer (Remote) – Western Cape Cape Town
ENVIRONMENT:A dynamic provider of Software Solutions & Real-Time Data Analytics is looking for a Junior Golang Developer to join its team. Applicants must possess a Bachelor's Degree in Computer Science, Engineering, or a related field, along with experience in...
Scrum Master at QE Services – Western Cape Cape Town Region
My client based in Cape Town (Northern Suburbs) is currently looking for a Scrum Master to join them on a fixed term contract IT / Finance Responsibilities Manage scrum teams to ensure they deliver on sprint goals that is aligned to release plansCompile conceptual...
Data Engineer (Ab Initio) at Datonomy Solutions – Gauteng Johannesburg North
The Group Data and Analytics Office is on the lookout for a skilled Ab Initio Data Engineer. The ideal candidate will have extensive experience in data engineering, particularly with Ab Initio, and will be responsible for designing, developing, and maintaining the...
UI/UX Designer (4-Month Contract & Remote)
ENVIRONMENT:YOUR keen eye for beautiful digital aesthetics as a UI/UX Designer is sought by a dynamic Software House to fill a 4-Month Contract role. You will be expected to create innovative solutions for product designs but also have ample experience maintaining a...
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