AI forces workforce transformation in services
Eighty-five percent of customer service and support leaders are expanding human agent responsibilities as AI reduces contact volume and shifts work toward higher-value tasks, according to a survey by Gartner. Just 31% have implemented, or are planning, frontline...
Urgent intervention sought as cheap cable imports surge
The latest Commodity Trade Observer report on low-voltage cable imports from March 2024 to February 2026 indicates that low-voltage cable imports have jumped 18% year-on-year to 19,27-million kilograms. Average prices have fallen sharply from R161/kg to R129/kg...
Capitec aims to smooth client support with realtime AI system
Capitec has announced Pulse, an artificial intelligence (AI) capability that changes how clients experience support through its contact centre. For the first time, clients are assisted by contact centre agents who already know what issues to address at every...
Nedbank plans blockchain for African solutions
Nedbank, through a strategic partnership with Crypto.com, will use blockchain technology and digital assets to develop advanced payment, settlement and liquidity solutions across Africa, subject to compliance with the necessary regulatory requirements. As global trade...
Multichoice to can Showmax
Mutlichoice will shut down its movie streaming service Showmax. According to communication sent to customers, the company has experienced substantial losses such that the Showmax business is no longer sustainable. MultiChoice says it will rather focus on strengthening...
Cyber risks increase as Middle East war escalates
The Sophos X-Ops Counter Threat Unit (CTU) has issued a cyber advisory warning of increased cybersecurity risks as the US-Israel-Iran conflict continues and escalates. Historically, periods of direct military escalation in the Middle East have correlated with...
SA organisations see a rise in malicious insider threats
Mimecast’s ninth annual State of Human Risk Report reveals that 46% of SA organisations reported an increase in malicious insider incidents over the past year – matching the 46% of local organisations reporting a rise in negligent incidents for the first time. This...
Threat actors ramp up sophistication of DDoS attacks
Sophisticated attacker collaboration, resilient botnets and compromised IoT infrastructure drove more than eight million DDoS attacks worldwide – some as large as 30 terabits per second (Tbps) – in the second half of 2025. According to NetScout Systems’ 2025...
The secret sauce, the Pentagon, and the greatest PR campaign in history
By Barry Buck - I’ve said it so many times it’s basically my catchphrase: “I don’t know how they do it, but Anthropic has the secret sauce. They’re just better than every single one of their competitors – and it’s not even close.” Turns out the Pentagon agrees with...
Disruptive technologies like AI and robotics will reshape the future of work
Artificial intelligence (AI) and robotics are the central disruptive technologies that will transform work and workplaces, and this disruption is already underway. However, technologies like autonomous vehicles (AVs) and the Industrial Internet also have important...
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Smart cities start with signage
When we talk about smart cities, it’s usually the high-tech aspects that get airtime; our minds usually go first to AI-powered cameras and digital dashboards to smart grids and self-regulating traffic systems . In South Africa, however, where daily realities include...
Only consider reviews that show how solutions perform ‘in the trenches’
For growing businesses, making the right software choice is more than tech – it’s strategy. When businesses rely on disconnected financial tools, they face several key risks: data inconsistencies, compliance failures, and a lack of real-time visibility. These issues...
How to navigate Mauritius’s new anti-corruption landscape
Mauritius has embarked on its most ambitious anti-corruption reform in decades. The establishment of the Financial Crimes Commission (FCC), along with new legal liabilities, suggest a paradigm shift. Yet real-world outcomes, measured in verified convictions, assets...
What the SME really needs from FTTB
Reliable connectivity remains essential to business longevity and resilience, writes Carmen Boshoff, fibre to the business (FTTB) product manager at Frogfoot Networks. South African companies want faster and more reliable connectivity. They also want fair competition,...
Retailers urged to prepare for business unusual
As the retail calendar barrels toward Black Friday and the festive season, brands are bracing for what may be the most volatile and unpredictable peak period in recent memory. The economic landscape is volatile, consumer behaviour is shifting, and external pressures,...
Defy gravity and survive disruption
Will your business still be available in 10 years? Many won’t be. By Alex Galbraith, chief technology officer: cloud services at SoftwareOne The pace of change is such that even Moore’s Law is being left behind. Hyperbole or not, Nvidia’s AI hardware supremo Jensen...
Lead with heart in the age of AI
In 2025, leadership is changing in two main ways, writes Brian Eagar, CEO of Towerstone. The first is through human-centred leadership. This style has come about after many years of leadership that focused on authority, hierarchy and top-down control, often ignoring...
Digital sovereignty matters more than ever for African businesses
As Africa’s digital economy accelerates, driven by everything from local innovation to the ambitious goals of the African Continental Free Trade Area (AfCFTA), a critical question is taking centre stage: who controls the continent’s data, and where does it live? By...
The rise of the tech-savvy finance executive
Finance teams in South Africa’s large and growing businesses are juggling more moving parts than ever. From managing results across multiple entities to keeping track of currency shifts and different reporting rules, they are certainly feeling the pressure to deliver...
ERP must deliver outcomes in the experience economy
The evolution of information technology (IT) from a support function to a business driver is well established. For years now, technology has played a central role in helping organisations scale, improve agility and achieve their growth objectives writes Doug Woolley,...
IT Project Manager at Reverside – Gauteng Gauteng
Reverside is an established IT services provider delivering high-quality Software Development, IT Resourcing, Digital Transformation, and Systems Support solutions. We partner with leading organisations to deliver innovative technology solutions and drive measurable...
SAP Technical Consultant (Senior) 3375
Job DescriptionSAP MM ConfigurationUnderstand the business requirements, preparing AS-IS, and TO-BE documents and get sign-off from users for Business Blueprint documentSetting up the organization structure of Materials Management and perform all relevant...
IT Specialist (End User Support)
Join a trusted legal firm in Pretoria East where your role will be vital to maintaining smooth, reliable IT systems that enable uninterrupted professional legal operations and ensure efficient user productivity.Job Purpose:To provide first-line technical support to...
SAP Technical Consultant (Chief Expert) 0379
Job DescriptionGather and elicit detailed business requirements directly from stakeholders and subject matter expertsAnalyse current AS IS processes and design TO BE processes and functional specificationsTranslate business needs into solution concepts, configuration...
SAP Technical Consultant (Senior) 3375 – Gauteng Pretoria
Job DescriptionSAP MM ConfigurationUnderstand the business requirements, preparing AS-IS, and TO-BE documents and get sign-off from users for Business Blueprint documentSetting up the organization structure of Materials Management and perform all relevant...
IT Specialist (End User Support) – Gauteng Pretoria
Join a trusted legal firm in Pretoria East where your role will be vital to maintaining smooth, reliable IT systems that enable uninterrupted professional legal operations and ensure efficient user productivity.Job Purpose:To provide first-line technical support to...
SAP Technical Consultant (Chief Expert) 0379 – Gauteng Pretoria
Job DescriptionGather and elicit detailed business requirements directly from stakeholders and subject matter expertsAnalyse current AS IS processes and design TO BE processes and functional specificationsTranslate business needs into solution concepts, configuration...
Junior Data Scientist (12 Months Contract – Wits Health Consortium)
Background:Wits Health Consortium (Pty) Limited ("WHC") is a wholly-owned Company of the University of the Witwatersrand, Johannesburg (South Africa) under its Faculty of Health SciencesWHC provides Faculty with a legal framework within which to operate the research...
Data Engineer (Senior) 1223
Job DescriptionData Engineers are responsible for building and maintaining Big Data Pipelines using our clients Data Platforms.Data Engineers are custodians of data and must ensure that data is shared in line with the informationclassification requirements on a...
Test Analyst (Senior) 0281
Job DescriptionDesign, develop, and execute comprehensive test plans, test cases, and test scripts forvarious software applications.Lead and mentor junior QA testers, providing guidance and support in testing practicesand methodologies.Collaborate with...
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