Conversational AI and its impact on service resolution
By 2028, 30% of Fortune 500 companies will offer service only through a single AI-enabled channel that allows communication through text, image, and sound, according to Gartner. Multichannel service journeys have become increasingly complex and expensive, leading to a...
How AI will transform labour, energy, society
Artificial intelligence (AI) is going to become an integral part of organisation, with a major role to play in transforming a number of sectors. This is according to S&P Global’s latest edition of its proprietary Look Forward research series, which provides a...
More South Africans tricked into becoming money mules
As more people become cash-strapped and desperate within the current, challenging economic environment, it's becoming easier for criminals to recruit money mules. Money mules move stolen money through their banking channel on behalf of criminals, and the number of...
Inflation, recession, potential default drag US economic outlook down
Last quarter's modest lift in business executives' view of the US economy proved short-lived, with a majority now expressing pessimism about the next 12 months, according to the second-quarter AICPA & CIMA Economic Outlook Survey. The survey polls chief executive...
AR/VR headset shipments slow
Global shipments of augmented reality (AR) and virtual reality (VR) headsets slowed significantly in the first quarter of 2023 (1Q23) as macroeconomic conditions worsened and the market cooled compared to the pandemic driven highs seen last year. According to new data...
Is this a powerless power minister?
The powers of the new Minister of Energy, as promulgated by President Cyril Ramaphosa, appear to be limited and his areas of responsibility overlap with those of other ministers, writes Jason van der Poel, partner at Webber Wentzel. On 26 May 2023, President Cyril...
Talent emigration now a top risk for SA businesses
By Kathy Gibson - A vast majority of South African business leaders (80%) regard emigration of top talent as a critical risk factor for their businesses. And there's reason for their concern: 55% of qualified young professionals are considering going abroad, according...
Some relief for African consumers expected in 2024
This year will be another tough one for African consumers, but conditions are expected to improve in 2024, according to a forecast by Oxford Economics. This is consistent with the company's view that inflation will ease further in the coming months and that monetary...
PMI ticks down again in May 2023
The seasonally adjusted Absa Purchasing Managers' Index (PMI) edged down to 49.2 in May 2023 from 49.8 in April. The headline index has now signalled a deterioration in business conditions for four consecutive months. In addition to the downbeat assessment of the...
Weak consumer demand delays smartphone recovery
According to a new forecast from the International Data Corporation (IDC) Worldwide Quarterly Mobile Phone Tracker, global shipments of smartphones will decline 3,2% in 2023, totaling 1,17-billion units for the year. This is a downward revision from the 1,1% decline...
More News Today
Digital reporting standards soon
CaseWare Africa, a division of Adapt IT, is well positioned to guide the South African market towards the move to the XBRL digital reporting standard, set to come into force in 2018. Not only has CaseWare been part of the XBRL SA working group for over a decade but...
M2M to shake up the professional world
Machine-to-machine (M2M) technology is on the rise both at home and in the workplace, and will soon significantly impact and empower the way we live and work, writes Ronald Ravel, director: B2B South Africa at Toshiba South Africa. M2M solutions -- devices connecting,...
Intervate debuts Design Thinking Labs
Intervate, a T-Systems company, has announced a new Design Thinking Labs service offering. Design thinking uses methodologies and processes to assist organisations with complex problem solving. Intervate will offer workshops specifically tailored to address and...
MicroStrategy delivers analytics for everyone
MicroStrategy has announced the general availability of MicroStrategy 10.9, the newest feature release to the company's MicroStrategy 10 platform. This feature release introduces Dossier, a new storybook experience for everyone across the enterprise that makes it easy...
IFS acquires WorkWave, extends service management
Enterprise applications company IFS has signed an agreement to purchase WorkWave, a provider of scalable, cloud-based software-as-a-service (SaaS) solutions for the field service and last mile delivery and logistics industries. WorkWave primarily serves small and...
Bloodhound Education teams with Oracle Academy
Oracle president of product development Thomas Kurian has announced that Oracle Academy will join forces with Bloodhound SSC Education, a non-profit organisation established by the Bloodhound Project, to inspire the next generation of scientists and engineers. The...
Why Africans need to understand phishing
Phishing is the term used when a cybercriminal sends some sort of electronic message to trick one into doing something doubtful. The "fishing" metaphor refers to the impression of getting one on the hook and then reeling one in, writes Harrish Chib, vice-president:...
Hitachi Vantara unveils new IoT appliance
Hitachi Vantara, a wholly owned subsidiary of Hitachi, has unveiled a new appliance for internet of things (IoT) deployments: Hitachi IoT Appliance, powered by Lumada, Hitachi's IoT platform. Delivered as a turnkey system, the appliance's "hyperconverged meets...
Paperless gains momentum
The shift toward cloud and paperless is fast gaining momentum as the new global cohort of millennial customers demand digital and mobile business options. According to Craig Leppan, business development manager at Assimilated Information Systems (AIS), an e4 company,...
Jumia launches e-commerce bot
Jumia has introduced Nigeria's first e-commerce bot. Using Jumia Bot, shoppers can order food, find fashion or electronic items and book hotels and flights by simply having an online conversation with the bot. The bot, powered and hosted by Facebook Messenger, was...
SAP ABAP Developer (Senior) 1881 TT – Gauteng Pretoria
Based on a strong technical ABAP background, play a technical solution architect role for all change requests.Mediate between developers and functional team members and will engage directly with product owner(s) and external partner feature team(s) for the respective...
UX Web Designer (SvW) – Gauteng Pretoria
Objectives of this Scope of Work The UX Web Designer is responsible to work with internal and external stakeholders to translate high-level requirements into an engaging, intuitive, beautiful functional design aligned to the brand and its corporate identity (CI). The...
DevOps Engineer – Gauteng Johannesburg Region
Ready to Build, Break, and Automate? We need a DevOps Engineer who can automate like a pro, troubleshoot with ninja-like precision, and optimize systems like it's second nature. If you're passionate about CI/CD, cloud, and keeping everything running smoothly, join us...
API Developer – Gauteng Roodepoort
Our Client is seeking a skilled API Developer to join our dynamic team. The ideal candidate will be responsible for designing, developing, and maintaining robust, scalable, and secure APIs that drive seamless integrations across various applications and systems. You...
Business Application Software Manager – Gauteng Braamfontein Werf
Business Application Software Manager - Braamfontein -Permanent Position - Salary: R [Phone Number Removed];pa Responsibilities: Develop and support Enterprise Business Applications.Collaborate with business to manage the conversion of high-level requirements into...
Full Stack Developer C# at Adapt IT
Introduction We are seeking a skilled Full Stack C# Developer to join our team. In this role, you will be responsible for designing, and developing applications and services using C# and modern web technologies. If you are passionate about coding, solving problems,...
Project Manager (Construction)
Our client within the Tourism and Hospitality industry is looking for a Project Manager to join their team. This role will involve: Manage the activities and resources allocated to assigned projects.Administer and execute projects within costs, quality and...
IT Support Specialist (CPT Onsite)
ENVIRONMENT:CONDUCT regular checks on network and data security while ensuring the repair & maintenance of hardware and software as the next IT Support Specialist wanted by a dynamic Distributor in the Automotive Industry. You will also be responsible for the...
Oracle DBA
Is Oracle Your Playground? We're looking for an Oracle DBA who can tune databases to perfection and troubleshoot with ninja-like precision. If database security, stability, and scalability are your specialties, apply now and let's keep our data running like a...
.Net Developer
Calling All .Net Wizards! Do you dream in C# and live for clean code? We need a .Net Developer to cast their magic on our projects and turn requirements into reliable solutions. If you're ready to code like a pro and debug like a ninja, apply now and let's create...
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