Customer-facing conversational GenAI to go mainstream in 2025

A massive 85% of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner. A Gartner survey of 187 customer service and support leaders conducted in July through August...

Software-defined, AI powered vehicles coming soon

The automotive industry is grappling with an erratic transition away from current products and business models. An IBM Institute for Business Value study, “Automotive 2035”,  highlights that over the next decade, 80% of new cars will have a powertrain that will be...

Platform security gaps threaten the entire lifecycle

Organisations face numerous security challenges across the entire lifecycle of their endpoint devices, leading to vulnerabilities, lost money and even a growing e-waste problem. HP Inc has released a new report highlighting the far-reaching cybersecurity implications...

These are the jobs SA companies are battling to fill

2024 has seen a significant surge in demand for tech, data and analysis professionals. Going into 2025, it is crucial that companies budget for attracting and retaining the right talent - especially considering the recent economic trends that have impacted...

Phishing attacks are on the rise

Human resources (HR) and IT-related phishing emails share the lion’s share (48,6%) of the top-clicked phishing types globally. Despite evolving techniques by bad actors, phishing emails remain among the most prevalent tools for executing cyberattacks, and KnowBe4's...

These are the most vulnerable Xmas-related passwords

Online shoppers are advised to be cautious when creating new accounts and changing their passwords during the festive season. The warning comes as Intercede’s Password Breach Database surpasses 11-billion worldwide records – equating to more than one breached...

Emerging trends we can expect to see in 2025

Rapid technological innovation, shifting societal priorities, and a heightened focus on sustainability from businesses across all sectors are shaping the global landscape as we rapidly approach 2025. Some key trends that have become apparent include the rise of AI,...

Sanral awards R53bn of tenders in 2024

The South African National Roads Agency SOC Limited (Sanral) has awarded R53 billion worth of tenders across the country since the start of the current financial year on 1 April 2024. The tenders are spread as follows:   Region Number of tenders   Value...

Uncertainty, AI set to impact energy markets

As the calendar turns to 2025, there is more uncertainty in energy markets heading into a new year than any year since the pandemic, according to S&P Global Commodity Insights' 2025 energy outlook. Conflicts in Ukraine and Gaza remain unresolved and have the...

Surging investment, waves of change for African energy

I’ve said for years that African energy is a vital investment, writes NJ Ayuk, executive chairman of the African Energy Chamber. Backers clearly agree — to the tune of U$47-billion. That’s how much capital expenditure (capex) 2024 saw in African oil and gas, showing a...

Software-defined, AI powered vehicles coming soon

The automotive industry is grappling with an erratic transition away from current products and business models. An IBM Institute for Business Value study, “Automotive 2035”,  highlights that over the next decade, 80% of new cars will have a powertrain that will be...

PSC to investigate SITA’s inability to deliver

Communications and Digital Technologies Minister Solly Malatsi has asked the Public Service Commission (PSC) to investigate a range of critical issues affecting the State Information Technology Agency (SITA). This follows Malatsi’s oversight visit to the SITA offices...

Consumers cry foul on dynamic pricing

Sixty-eight percent of consumers report they feel taken advantage of when brands use dynamic pricing, according to a survey by Gartner. A Gartner Consumer Community survey of 303 US consumers conducted in October 2024 found that 80% agreed that brands that have...

Brazilian fintech invests in Tyme Group

Brazilian digital banking group Nubank, a publicly-traded company on the New York Stock Exchange (NYSE), has invested in South African-born fintech Tyme Group. Tyme, a global digital banking group headquartered in Singapore and backed by South Africa’s Africa Rainbow...

More News Today

How cloud networking prepares retailers for seasonal success

The festive shopping season kicked off this year with Black Friday, showing a surge in online customers placing immense pressure on retail systems. Reports indicate that at least four major South African banks experienced notable growth in Black Friday activity this...

GenAI: key considerations for cybersecurity teams

The AI landscape is changing faster than ever, and this is especially true in cybersecurity. Many organisations in South Africa are now focusing their investments on application security, putting a significant emphasis on AI-driven solutions to boost their...

AI and its growing impact on compliance

While AI's early promise sparked excitement, its slow maturity has created a unique period of uncertainty and opportunity. IT departments, in particular, find themselves at the intersection of AI’s development and the growing demands of compliance, reshaping how...

E-learning learnings to take into 2025

Ninety percent of organisations are concerned about employee retention and use corporate learning as an effective retention strategy, according to the LinkedIn Workplace Learning Report (LWLR) 2024. Michael Gullan, CEO of G&G Advocacy, explains how organisations...

Check Point Infinity XDR/XPR achieves 100% detection rate

Check Point Software Technologies’ Infinity XDR/XPR achieved a 100% detection rate in the rigorous 2024 MITRE ATT&CK Evaluations. During the evaluation, Infinity XDR/XPR detected all 57 applicable attack steps, with 56 detections at the technique level. "In an era...

Qlik placed in Magic Quadrant again

Qlik has been positioned in the Leaders quadrant of the 2024 Gartner Magic Quadrant for Data Integration Tools for the ninth consecutive year. “Businesses are under immense pressure to turn AI investments into tangible business value, and that starts with integrating...

Cisco debuts WiFi 7 APs

Cisco has introduced new intelligent, secure and assured wireless innovations, with smart WiFi 7 access points and unified subscription licensing that can enable smart spaces out-of-the-box. “Just about everything we do blends human behaviour with sensors, cameras, or...

New MD for Business Partners

Business Partners has announced the appointment of Jeremy Lang as its new MD, effective 1 January 2025. Lang will be taking over from Ben Bierman, who will retire after more than 35 years of service. Under Bierman’s leadership, Business Partners Limited navigated the...

Boost SaaS sales through the power of data

The growth and acceptance of digital everything has seen a surge in software as a service (SaaS), redefining how businesses of all sizes and industries operate. No longer just an alternative to traditional software, SaaS offers the agility, scalability, and...

Fluidity drives agile talent models

The way people are envisaging and planning careers for themselves has changed, writes Johann van Niekerk, co-founder and CEO of Outsized . Traditionally split into ‘full time’ or ‘freelance’ (whatever form that may take), talent is starting to become fluid. People are...

Enterprise Data Architect – Remote Remote

This is an exceptional opportunity to shape the future of Zambia's banking industry. Key Responsibilities As the Enterprise Data Architect, you will: Lead Data Architecture Strategy: Oversee the organisation's data architecture, define sustainable strategies, and...

Full Stack DevOps Engineer

One of the fastest Growing IT Companies (With the most advanced Core Stack available to people in SA) is looking for a Full Stack DevOps engineer (MP Consultant) to join their team Desired Skills: docker kubernetes CI/CD Infrastructure as code terraform jave ee python...

Data Analyst – Credit Optimisation at The Foschini Group

JOB DESCRIPTION The opportunity: A challenging opportunity is available within the Credit Optimisation department of TFG Financial Services. We are looking for a dynamic, highly motivated individual to develop analytical solutions to business problems using analytical...

Full Stack DevOps Engineer – Gauteng Menlyn

One of the fastest Growing IT Companies (With the most advanced Core Stack available to people in SA) is looking for a Full Stack DevOps engineer (MP Consultant) to join their team Desired Skills: docker kubernetes CI/CD Infrastructure as code terraform jave ee python...

UniData Business Analyst

Join Our Team as a UniData Business Analyst! Tired of the daily traffic grind? Work remotely and free your mind! Join a global consulting powerhouse, making waves in IT's vast warehouse. Bring your UniData expertise and lead the way,On cutting-edge software projects...

Application Support Engineer at The Foschini Group

JOB DESCRIPTION Key Responsibilities: Test and implement application solutions Operational support including, amongst others, root cause analysis; management of incidents, problems, changes and service requests; and SLA achievement Involvement with projects, where...

UniData Business Analyst – Gauteng Johannesburg

Join Our Team as a UniData Business Analyst! Tired of the daily traffic grind? Work remotely and free your mind! Join a global consulting powerhouse, making waves in IT's vast warehouse. Bring your UniData expertise and lead the way,On cutting-edge software projects...

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