Customer data, analytics a top priority in customer service
Customer service and support leaders cited customer data and analytics as a top priority for achieving organizational goals in 2023, according to a survey from Gartner. In a Gartner online survey of 283 customer service and support leaders from August-October 2022,...
Used smartphones to the value of $99,9bn will be shipped in 2026
International Data Corporation (IDC) estimates worldwide shipments of used smartphones, including officially refurbished and used smartphones, will reach 282,6-million units in 2022. The unit growth represents an 11,5% increase over the 253,4-million units shipped in...
Trojans, backdoors, droppers top analysts’ searches
Anonymised statistics from free requests to the Kaspersky Threat Intelligence Portal have revealed that almost three quarters (72%) of the analysed malicious files fell into three categories: trojans, backdoors, and droppers. The statistics also show that the types of...
Top companies were doing well before Covid-19
The Global Top 100 companies by market capitalisation performed strongly from March to December 2019 and still outperformed industry peers amid market volatility caused by Covid-19 in Q1 2020, according to new analysis by PwC. PwC analysed the Global Top 100 companies...
The role of philanthropy in fighting SA’s Covid crisis
A new Centre for Strategic Philanthropy has been established at the University of Cambridge Judge Business School dedicated to examining strategic philanthropy in South Africa. It will examine the role of philanthropy in helping to bridge the annual funding gap of...
Smartwatch shipments grow despite coronavirus
Worldwide smartwatch shipments reached 14,3-million units in Q1 2020, up 12% year on year, despite Covid-19, according to Canalys. Though Apple's shipments fell 13%, its smartwatch platform remains the world's largest and is growing steadily. WatchOS gained 4-million...
Data, AI harnessed to drive tourism recovery
The World Tourism Organisation (UNWTO) has strengthened its partnership with Telefónica, the Spanish multinational telecommunications company, to advance market intelligence in order to accelerate the sector's recovery from the impact of Covid-19. As it guides the...
Workers are aware of security risks, but most don’t care
Employees are aware of cybersecurity risks and policies - but they are not necessarily changing their behaviours. Nearly two thirds (66%) of remote workers in Nigeria , Kenya and South Africa say they are more conscious of their organisation's cybersecurity policies...
Grim outlook for consumer finances
The impact of Covid-19 on consumer finances will continue for a significant period of time, according to TransUnion's Q1 2020 South Africa Industry Insights Report (IIR). Delinquencies are set to increase as South African consumers struggle to cope with changing...
Vehicle sales recover some momentum
The new vehicle market returned to its first full month of sales in June since lockdown commenced. Nonetheless, that didn't mean a return to the usual levels of sales pre-Covid-19 as the market continues to remain under immense pressure. New vehicle sales for June...
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Solar energy can ease price hikes
Solar energy can help South African companies overcome financial implications of future price hikes. Particularly medium-size businesses can benefit. However, in order for sun-generated energy to become mainstream among the South African private sector, the solar...
Norton encourages users to stay safe online
This year marks the 10th anniversary of Safer Internet Day, which is held to promote safer and more responsible use of online technology, particularly with the increasing accessibility of the Internet on mobile devices, such as tablets and smartphones, mostly amongst...
Free fibre infrastructure for landlords
Local open-access fibre infrastructure provider, Conduct Telecommunications, will at no cost to the landlord connect business premises to the country’s backbone fibre infrastructure. The company plans to expand its current footprint to 100 business precincts across...
Youth development to shape ICT industry
It’s no secret that for the past couple of years students have been performing poorly when it comes to maths and science. While matric results from the class of 2012 show a slight improvement in the pass rate for these two subjects with maths increasing by 7,7% to 54%...
The mobile retail revolution
The 2012 African Mobile Factbook (Blycroft Publishing) revealed a few interesting revelations. Users know that commerce in Africa is steadily becoming dependant on mobile, says Bevan Ducasse, CEO of wiGroup. Some analysts are even predicting that Africa will become...
Key BI trends for the year ahead
When it comes to predicting key areas of focus for IT in 2013, most analysts agree on three areas: big data; the cloud; and mobility, says Gary Allemann, MD at Master Data Management. These trends are driven primarily by business’ desire to improve the customer...
BT enhances Contact portfolio
BT has announced innovative new capabilities for its BT Contact portfolio, designed to make organisations easier to do business with, while removing costs and complexity from their contact centre operations and enabling “omni-channel” customer service. Those...
Pay for goods online using M-Pesa
Consumers in Kenya and Tanzania can now use M-Pesa to pay for a range of online goods and services including airline tickets, says Robin Philip, marketing director for South African payment services provider PayGate. “There is very little e-commerce activity in many...
Softline rebrands as Sage
Softline, a provider of business management software to small and medium sized companies, has announced that after months of planning they will be rebranding, and will be referred to as Sage South Africa, effective immediately. Softline is the holding company for...
New security services from HP
HP has announced a new set of security services that help organisations respond to, remediate and mitigate the impact of security breaches as they occur. Security breaches are increasingly disruptive to organisations and can significantly damage an organisation’s...
Analyst (Trade & Rebalancing) at Parvana Recruitment
Client Details:Our client holds a firm belief that their work goes beyond financial gains and numbers, recognising the impact of their actions on the lives and futures of those they serve. With a specialised focus on frontier and emerging markets and a passion for...
PROJECT MANAGER – Gauteng Johannesburg Region
Join a small, boutique short term insurance entity that has experienced exponential growth over the last 5 years and is projected to grow year on year in the foreseeable future. Each of their employees are specialists in their particular area of responsibility and all...
Frontend Developer – Gauteng Johannesburg
ENVIRONMENT:A distinguished Johannesburg-based company, at the forefront of Intelligent Process Automation (IPA), is presently amid a search for a highly capable Front-End Developer to become an integral part of their dynamic team. The candidate they seek should...
IT Cloud Specialist – Gauteng Sandown
Our client is looking for a IT Cloud Specialist to join their team in Sandton. Duties: Act as the owner and technical expert for creating and maintaining the Cloud computing system and the resolution of technical issues Design and implement logging, application...
Solutions Architect – Western Cape Cape Town
Our client is looking for an innovative Solutions/Integration Architect to develop and implement systems architecture that will meet business needs. The Solution Architect's responsibilities include gathering requirements and functional specifications, assessing the...
Software Test Analyst – Gauteng Johannesburg
As a Software Test Analyst, you will play a pivotal role in ensuring the reliability and performance of our clients software applications.Key Responsibilities:Writing SQL scripts, procedures, views, and functions for data validation and testing.Testing data...
Senior Data Manager (Wits VIDA) – Gauteng Johannesburg
Main purpose of the job:A senior data manager within the VIDA research setting is a high-level position responsible for managing and overseeing the collection, organization, and storage of data generated from experiments, observations, or surveysThis incumbent is...
Test Analyst (Web Applications) – Western Cape Cape Town Region
Our client is a giant in the financial services industry and they have an exciting opportunity for you to join their ambitious, hard-working IT family on their latest projects. They are actively looking for a Test Analyst (Web Applications) to join their Cape Town...
Analyst (Trade & Rebalancing) at Parvana Recruitment – Western Cape Beacon Valley
Client Details:Our client holds a firm belief that their work goes beyond financial gains and numbers, recognising the impact of their actions on the lives and futures of those they serve. With a specialised focus on frontier and emerging markets and a passion for...
Technical Specialist (PrEP) Wits Ezintsha
Main purpose of the job:Support the formulation, implementation and management of the PrEP projectsLocation: Ezintsha – Parktown - JHBKey performance areas: Develop and continue to adapt as needed a comprehensive strategy to achieve the specialist projects...
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