Conversational AI capabilities drive contact centre market
Worldwide contact centre (CC) and CC conversational AI and virtual assistant end user spending is projected to total $18,6-billion in 2023, an increase of 16,2% from 2022, says Gartner. "Near-term investment growth rates for CC and CC conversational AI and virtual...
Developers look to OpenUSD in the era of AI and industrial digitalisation
From smart factories to next-generation railway systems, developers and enterprises across the world are racing to fuel industrial digitalisation opportunities at every scale - and vital to this is the open-source Universal Scene Description (USD) framework, or...
How are businesses reacting to Covid?
A majority (55%) of businesses expect the Covid-19 recovery to be a U-shaped curve: an extended period of recovery with previous growth levels only achieved when Covid is under control. However, 20% of businesses polled by Mindworx saw an L-shaped curve, expecting...
Black Friday highlights social issues
In 2020 Black Friday was always going to be skewed toward shoppers who had access to the internet and mobile devices. This raises several questions about equality of opportunities for all South Africans in a digital future, but it also raised the risk levels for...
The rising cost of insider attacks
Most cybersecurity landscape data is focused on outsider attacks. However, recent findings reveal that insider threats are becoming more common - and are much more elusive since standard security practices do not work. According to data analyzed by Atlas VPN, 65% of...
Gate Foundation adds $250m to the Covid fight
The Bill & Melinda Gates Foundation it will commit an additional $250-million to support the research, development, and equitable delivery of lifesaving tools in the global effort against Covid-19. Marking the end of a year focused on the scientific breakthroughs...
DX investments set to top $6,8tn
The myriad business challenges presented by the Covid-19 pandemic have ensured that the global economy remains firmly on course for its digital destiny, with 65% of the world's GDP set to be digitalised by 2022 and direct digital transformation (DX) investments to...
AWM industry could change the world
Currently controlling more than $110-trillion (more than 20 times the US federal budget), the power the asset and wealth management (AWM) industry has in shaping the future is unparalleled. With global assets under management projected to grow by up to 5,6% per annum...
Pandemic boosts global cloud services
Recent years have witnessed a surge in the use of cloud computing with billions of private and business users taking advantage of the on-demand technology. However, with people spending more time indoors and online, the Covid-19 pandemic has fuelled the growth of the...
Covid costs European consumer electronics sector $14bn
The Covid-19 crisis has triggered a huge shift in consumer spending which directly impacted the consumer electronics industry. With reduced incomes in times of economic turmoil, consumers choose to buy necessities such as groceries and household goods and avoid...
More News Today
RSA unveils Security Analytics solution
RSA, the security division of EMC Corporation, has announced the release of RSA Security Analytics - a transformational security monitoring and investigative solution designed to help organisations defend their digital assets against today’s most sophisticated...
Fujitsu to build on POS solution
Fujitsu has released information about the development of its next-generation integrated point of service solution, which will for the first time enable retailers to introduce in-store access to a multi-channel customer experience including online, mobile and...
Vodacom Tanzania prepares for 4G
Vodacom Tanzania recently conducted a 4G (LTE - long term evolution) trial in Dar Es Salaam using Nokia Siemens Networks’ Single RAN (radio access network) and Liquid Core technology. In addition, the trial used Nokia Siemens Networks’ Circuit Switched FallBack (CSFB)...
Preventing data breaches
Unauthorised access to information is one of the most prevalent cybercrimes in South Africa. Data has become the lifeblood of business – from financial information to the details of a company’s customers, data is the basis of every business transaction today. Unlawful...
Keeping it simple with video
Video has long been touted as the new voice. There is no doubt that it is a high growth market, but will the simplicity of other modes of communication such as voice and instant messaging prevent its true potential from ever being fully realised? If video is ever to...
FNB app available for BB10
FNB has announced that a BlackBerry 10 version of the FNB Banking App has been developed and is available for the new BlackBerry 10 operating system. The FNB app is currently in the BlackBerry store and is available as a free download. Since the app’s commercial...
The value of BI in contact centres
Opportunity costs and inefficiencies are the certain lot of contact centres that do not have an integrated, realtime interrogative view of customers and business flows, and cannot trace the link of these variables to sales, service and, ultimately, profitability....
Samsung, UP develop technology talent
Samsung Electronics South Africa, harnessing their legacy of innovation to transform communities and lives for the better, and to open new opportunities for people, partnered with the University of Pretoria (UP) to provide two of their final 2012 year student...
Cisco unveils new Unified Access products
As organisations in South Africa face the ever-growing challenge of managing the growth of mobile devices and business applications across multiple networks, businesses are finding it difficult to consistently find time to address issues that are enabling innovation...
Risks of moving to the cloud
The financial downturn has forced companies to reassess their operations and examine where efficiencies can be made without reducing productivity. The advent of cloud computing has been seen by many to offer the answer for reducing IT costs and associated outlay, says...
Software Engineer (Typescript, React, Node.js)
ENVIRONMENT:Our client, a comprehensive digital agency located in Reading, UK, and Stellenbosch, South Africa, is in search of a skilled Software Engineer to become a valuable member of their team. As a problem solver, you will collaborate with both customers and...
Mid Software Developer at Accenture – Gauteng Midrand
Mid Software DeveloperLocation: Johannesburg/ Cape Town, CountryAbout Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their...
Solution Architect at Armscor – Gauteng Pretoria Gardens
SOLUTIONS ARCHITECT JOB GRADE: D2 Corporate Support Business Unit has a vacancy for a Solutions Architect in the ICT Department. Applications are invited from people meeting the qualifications and experience requirements set out below. PURPOSE OF THE JOB:To apply both...
Software Engineer (C#.Net) (CPT Hybrid) – Western Cape Bellville
ENVIRONMENT:A passionate coder with 3 years' experience in Microsoft C# .Net is wanted to fill the role of a Software Engineer joining the team of a fast-paced Asset Management Specialist. You'll enjoy working in a mature development environment where you will...
Software Engineer (Typescript, React, Node.js) – Western Cape Stellenbosch
ENVIRONMENT:Our client, a comprehensive digital agency located in Reading, UK, and Stellenbosch, South Africa, is in search of a skilled Software Engineer to become a valuable member of their team. As a problem solver, you will collaborate with both customers and...
Scrum Master at Accenture
Scrum MasterLocation: Johannesburg/ Cape Town, CountryAbout Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations,...
Scrum Master at Accenture – Western Cape Cape Town
Scrum MasterLocation: Johannesburg/ Cape Town, CountryAbout Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations,...
Scrum Master at Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, song, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all...
Scrum Master at Accenture – Western Cape Cape Town
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, song, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all...
Solution Architect at Accenture
Responsibilities The Solution Architect is responsible for bridging the gap between business problems and technology solutions. They help in identifying the best solution among all available choices to solve the existing business problems by carefully reviewing and...
View more career listings on our Careers Section