Customer service jobs lost to AI are coming back
By 2027, 50% of companies that attributed headcount reduction to AI will rehire staff to perform similar functions, but under different job titles, according to Gartner. “While AI-driven layoffs have captured attention, the reality is more complex,” says Kathy Ross,...
AI to the fore as cyberattackers focus on Africa
Kathy Gibson reports - As artificial intelligence (AI) becomes more accessible and sophisticated, we are going to see it playing a bigger role in cyberattacks. Tony Anscombe, chief security evangelist at ESET, describes how AI malware has made an appearance and will...
Are you ready to run the AI race?
Kathy Gibson reports – The AI race is on – and organisations need to ask whether they are ready. This is the question posed by Smangele Nkosi, GM of Cisco Southern Africa, speaking to delegates at Cisco Connect Southern Africa 2025 in Kyalami. “The digital landscape...
Google brings quantum computing a step closer to real-world applications
Google has announced new research that shows — for the first time in history — that a quantum computer can successfully run a verifiable algorithm on hardware, surpassing even the fastest classical supercomputers – running 13 000-times faster. It can compute the...
What will 6G bring to the world of telecoms?
As 6G begins to enter the mainstream, telcos are understandably cautious about the new technology’s potential. 6G is beginning to enter standardization as reported by IDTechEx in its new report “6G Market 2026-2036: Technology, Trends, Forecasts, Players”. The company...
Deepfake losses climb past $1,5bn
Deepfake-related losses have surpassed $1,5-billion to date, with approximately $1-billion of those losses occurring in 2025 alone. According to a new Surfshark study, losses approached $400-million in 2024, following a cumulative $130-million from 2019 to 2023,...
Employees’ convenience culture puts companies at risks
The drive for employee convenience in hybrid work environments is creating a significant security liability for South African businesses. New research from Cisco shows that 75% of organisations are facing heightened cybersecurity risks from unmanaged devices...
Fraud prevention APIs taking off, but diversification is needed
Operator revenue from authentication and fraud prevention network APIs will grow from $252-million in 2025 to $4,9-billion in 2030, according to a new study by Juniper Research. “Fraud prevention APIs provide the greatest opportunity in the short term; accounting for...
Mobile network breakthrough could enable remote surgery
A new development in affordable, open-source mobile networks which enables near-real-time control of robotic arms could help doctors work on patients in remote locations in the years to come. Researchers from the University of Glasgow’s James Watt School of...
Wits attack highlights education sector’s vulnerability
The zero-day cyberattack affecting the Witwatersrand University's Oracle e-business system, reported last weekend, points to a wider systemic vulnerability within the education sector. According to Check Point Software Technologies, education is among the most...
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SAP adds collaboration to copilot Joule
SAP has unveiled AI features across a technology foundation that drives 87% of global commerce, putting its generative AI copilot Joule at the centre of a new way of doing business. At its annual SAP TechEd conference, SAP announced powerful new capabilities that...
How CIOs can achieve the benefits of sustainability
Gartner research shows that 50% of CIOs will have performance metrics tied to the sustainability of their IT operations by 2025 - and by 2027 25% of CIO compensation will be linked to their sustainable technology impact. This means that sustainability must now switch...
Tracker expands into supply chain with OKgo launch
In a move to bolster supply chain visibility for businesses in South Africa, Tracker has partnered with Roambee, a Silicon Valley company specialising in asset and shipment tracking and monitoring powered by artificial intelligence (AI). The new solution, named OKgo,...
Support vital as fewer employees carry greater burden
As companies across the world face RIF – reduction in force –through either hiring freezes or retrenchments, it is important to focus not only on the impact to those who are made redundant. Equally important is to consider those who are left behind - the so-called...
Peach Payments partners with Sukhiba for conversational commerce
Digital payments service provider Peach Payments has integrated with Kenya’s conversational commerce and CRM platform Sukhiba to offer its South African merchants a new sales channel and facilitate WhatsApp-based sales. Founded in 2021 by Ananth Raj Gudipati and...
AWCape in strategic partnership with 4Sight
Sage Platinum Business Partner AWCape has announced a strategic partnership with 4Sight Holdings, allowing it to act as a 4flow Centre of Excellence (COE) to transform many more businesses through the integration and automation of their business processes. 4flow is a...
SurTech is exclusive SA reseller for Diligent
Software solutions provider SurTech has been appointed the exclusive reseller for Diligent solutions across governance, risk, compliance, audit and ESG in South Africa. Diligent is a governance, risk and compliance (GRC) SaaS company, serving more than 25 000...
Datacentrix reattains Rubrik Elite Partner status
Datacentrix has re-acieved its Elite Partner status with Rubrik, having been the first South African company to attain this prestigious status in 2023. Rubrik’s partner programme requires Elite Partners to requalify every six months, while accumulating 100 points...
MRI Software creates 250 new jobs in SA
Real estate software and services company MRI Software has created more than 250 new jobs over the last four years in South Africa. The company recently revealed its new office in Cape Town, which employs around 270 staff members, including its regional leadership...
Demand forecasting as a service a weapon for retail
Demand forecasting is a well-established and important field in retail, but accuracy and speed are becoming challenges in a fast-changing and ever evolving market. Category managers need advanced support to stay ahead in modern retail. This is according to Linda...
National Technical Manager (Cellular Industry)
We are seeking a dynamic and experienced National Technical Manager to lead and develop our network of technicians across South Africa. This role combines leadership, technical expertise, and operational oversight, offering the opportunity to make a real impact on the...
.Net Core Full-Stack Developer – Gauteng Gauteng
An Enterprise Solution Partner specializing in delivering smart, scalable software solutions for both the private and public sectors, is seeking a highly skilled Full-Stack .NET Core Developer who will design, develop, and maintain enterprise-grade...
National Technical Manager (Cellular Industry) – Western Cape Cape Town
We are seeking a dynamic and experienced National Technical Manager to lead and develop our network of technicians across South Africa. This role combines leadership, technical expertise, and operational oversight, offering the opportunity to make a real impact on the...
Team Lead: Security Engineer
We are seeking a highly skilled Team Lead: Security Engineer to lead the design, implementation, and continuous improvement of a secure, scalable, and high-performing network infrastructure in Randburg, Gauteng.The role involves providing technical leadership,...
Senior IT Project Manager
?? We're Hiring:Senior IT Project Manager – Mining Industry Digital Transformation - 12 month contractAre you ready to lead the future of mining through technology? We are seeking a Senior IT Project Manager with deep industry expertise to drive large-scale digital...
Team Lead: Security Engineer – Gauteng Randburg
We are seeking a highly skilled Team Lead: Security Engineer to lead the design, implementation, and continuous improvement of a secure, scalable, and high-performing network infrastructure in Randburg, Gauteng.The role involves providing technical leadership,...
Senior IT Project Manager – Remote Remote
?? We're Hiring:Senior IT Project Manager – Mining Industry Digital Transformation - 12 month contractAre you ready to lead the future of mining through technology? We are seeking a Senior IT Project Manager with deep industry expertise to drive large-scale digital...
Systems Engineer at Milkor
About the RoleMilkor Integrated Systems is seeking an experienced Systems Engineer to join our engineering team in developing and integrating advanced defence and aerospace technologies. The Systems Engineer will play a critical role in designing, analysing, and...
.Net Core Full-Stack Developer
An Enterprise Solution Partner specializing in delivering smart, scalable software solutions for both the private and public sectors, is seeking a highly skilled Full-Stack .NET Core Developer who will design, develop, and maintain enterprise-grade...
Systems Engineer at Milkor – Western Cape Cape Town
About the RoleMilkor Integrated Systems is seeking an experienced Systems Engineer to join our engineering team in developing and integrating advanced defence and aerospace technologies. The Systems Engineer will play a critical role in designing, analysing, and...
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