Surge in demand for AI in contact centres
Contact centres are under increasing pressure to improve customer experiences despite having fewer resources and, while 100% are turning to AI and automation for help, many face challenges due to limited in-house expertise. This is one of the key findings of a new...
Non-access to clean cooking poses deadly risks for millions in Africa
African policy makers and international partners meeting at this year’s UN Climate Change Conference - COP29 - have highlighted the urgent crisis posed by lack of access to clean cooking, a challenge impacting 1.2-billion people across Africa and leading to millions...
Hole in the ozone layer continues to heal
Healing continues in the atmosphere over the Antarctic: a hole that opens annually in the ozone layer over Earth’s southern pole was relatively small in 2024 compared to other years. Scientists with NASA and the National Oceanic and Atmospheric Administration (NOAA)...
Enterprise risk management processes still undervalued by execs
Business risks are increasing globally in volume and complexity - regardless of geography - but business leaders are not sufficiently investing in their organisation’s risk oversight despite the hazards posed to business models by not doing so. This is according to...
Microgrids step up to mitigate IT power issues
Gartner predicts that through 2027, Fortune 500 companies will shift $500 billion from energy operating expenditure (opex) to microgrids to mitigate chronic energy risks and AI demand. “We are seeing warning signals that electricity demand is outstripping supply due...
Paratus rolls out Starlink in Eswatini
Pan-African telecommunications and network services provider, Paratus Group has launched Paratus Eswatini through a joint venture with Mbabane based IT and ISP company, Real Image. The new company has been created to provide and install Starlink services initially. ...
Vodacom partners with Circular Energy to reduce e-waste
As technology proliferates today’s society, e-waste has become one of the fastest-growing waste streams in the world – and South Africa is no exception. Looking to combat this burgeoning challenge, Vodacom SA has partnered with non-profit producer responsibility...
Apple’s $1,5bn Globalstar deal set to change direct-to-device satellite game
Apple plans to invest $1,1-billion in satellite communications company Globalstar alongside a further $400-million for a 20% equity stake in the business. Emma Mohr-McClune, chief analyst: technology at GlobalData, offers her view: “According to GlobalData, this...
Blockchain once again the darling of venture capitalists
After a significant slowdown last year, blockchain has again become an attractive sector for VCs in 2024, with the total value of deals outperforming 2023 figures two months before the end of the year. AltIndex.com says blockchain companies raised $10-billion in...
Two-phase liquid cooling the future of GPUs
As of 2024, single-phase direct-to-chip (D2C) cooling dominates the high-end GPU thermal management market, according to new research from IDTechEx – however, with the increasing thermal design power (TDP), two-phase D2C cooling will be required and is expected to...
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Banks partners to bring renewables to agriculture
Land Bank launched its R1,2-billion rand Agro Energy Fund (AEF) in 2023 in partnership with the Department of Agriculture, Land Reform and Rural Development (DALRRD). The AEF is a blended finance scheme, which means it offers a mixture of grant and debt funding. Its...
Gender parity critical to Africa’s cybersecurity resilience
In Africa, parity for women in technology-related fields and positions is still far from a reality with female representation in cybersecurity-related professions particularly limited. Reports estimate that only 9% of cybersecurity professionals across the continent...
Achieving sustainability goals in the era of AI
Have you ever wondered if artificial intelligence (AI) can help us build a more sustainable and equitable future? By Doug Woolley, GM and vice-president of Dell Technologies South Africa Today, as AI seamlessly integrates into our daily lives, its adoption and impact...
Use AI to counter fraudsters who use it too
As the world of financial crime continues to evolve, the emergence of artificial intelligence (AI) has become both a tool for fighting fraud and a weapon for those perpetrating it. Speaking at the recent 17th Annual ACFE Africa Conference and Exhibition, Stephanie...
Identify low-hanging fruit when automating with voice bots
Adopting voice bots or virtual agents makes a lot of sense for a wide variety of companies, particularly those with high and varying call volumes. By Ryan Falkenberg, CEO of Clevva Rather than trying to hire and train temporary staff for peak periods, virtual agents...
Supply chain education is vital
Supply chains have never been as volatile as they are today, impacted by health crises like the Covid-19 pandemic, geopolitical conflict, climate change and economic instability. Amid the uncertainty, however, one thing that is certain is the growing demand for...
Commercial TVs elevate the guest experience
In the competitive hospitality landscape, creating exceptional guest experiences is of the utmost importance. From the moment visitors arrive, every aspect of the property should immerse them in an atmosphere of luxury and seamless service. However, hoteliers often...
What businesses need to know about cyber insurance
Cyber insurance has become a crucial safety net for businesses, particularly in the face of escalating ransomware attacks. By Greg Day, vice-president and global chief information security officer at Cybereason This financial safeguard promises protection against the...
Ignore employee burnout at your peril
Employee burnout is a serious challenge facing companies of all sizes in South Africa. As businesses navigate a competitive environment and difficult economic conditions, they are often pressured to “do more with less.” Unfortunately, this often results in employees...
Commvault buys Clumio to accelerate AWS cyber resilience
Commvault will acquire Clumio, which provides data protection for critical cloud data in AWS. The transaction enables Commvault to leverage Clumio’s AWS offerings to provide cyber resilience to next generation applications built on AWS. Clumio serves a wide range of...
Scrum Master – Gauteng Sandton
Scrum MasterRef: SM/NHOS/TBSalary: Market relatedLocation: Sandton, Johannesburg Private Hospital client seeks to employ a Scrum Master. Key Responsibilities: Follow an agile methodology for all the identified delivery objectivesSprint Ceremonies: Facilitate daily...
Senior Python Engineer – Remote Remote
Want to work from home?! Our client develop software solutions that support best-in-class visualization, data-driven communication, and platform independence, and build upon an API-driven integration into any open BI software. With KPI-CHAT they take real-time data...
Infrastructure Architect at Tipp Focus Group
Job Opportunity: Infrastructure architect ?? Location: Cape Town Qualifications required: Relevant Architecture certification (e.g. TOGAF)Principal: 8+ years' experienceExperience required: Proven experience in Architecture role in large, complex organizations?? To...
Item Coding Analyst at Circana
Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world's leading brands and...
Software Engineer (Expert) 0757
Software EngineerESSENTIAL SKILLS REQUIREMENTS:- Java Spring boot- Kafka & JMS (MQ)- DevOps (Git, GitHub, CI/CD pipelines)- Cloud infrastructure (AWS)- SQL (Oracle, Postgres)- Any additional responsibilities assigned in the Agile Working Model (AWM)...
Infrastructure Architect at Tipp Focus Group – Western Cape Cape Town CBD
Job Opportunity: Infrastructure architect ?? Location: Cape Town Qualifications required: Relevant Architecture certification (e.g. TOGAF)Principal: 8+ years' experienceExperience required: Proven experience in Architecture role in large, complex organizations?? To...
Item Coding Analyst at Circana – Gauteng Johannesburg Region
Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world's leading brands and...
Software Engineer (Expert) 0757 – Gauteng Pretoria
Software EngineerESSENTIAL SKILLS REQUIREMENTS:- Java Spring boot- Kafka & JMS (MQ)- DevOps (Git, GitHub, CI/CD pipelines)- Cloud infrastructure (AWS)- SQL (Oracle, Postgres)- Any additional responsibilities assigned in the Agile Working Model (AWM)...
Information Security Solution Architect at Tipp Focus Group
Job Opportunity: Information Security Solution Architect ?? Location: Cape Town We're looking for skilled Information Security Solution Architects for multiple levels: Senior: 5+ years' experiencePrincipal: 8+ years' experienceQualifications required: Relevant...
Business Analyst
Business Analyst - Online SalesGeorge, Western Cape - Office basedDepartment: InnovationReports to: Head of Digital Marketing & Innovation Our client is not just digital insurance innovators; they're a team that believes in working smarter, together. Their culture...
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