AI is making call centres more expensive
The business process outsourcing (BPO) industry has embraced AI as a technology capable of improving operational efficiency, enhancing customer experiences, and supporting business growth. But inside South African call centres, the opposite is quietly happening,...
Jem secures $8,4m Series A to scale workforce management
Jem, the WhatsApp-based workforce management platform for deskless teams, has raised an $8,4-million Series A funding round led by global fintech investor Quona Capital. The investment will support Jem’s ongoing growth from an HR and benefits provider into a...
New Companies Act raises stakes on executive pay
South African companies are entering their first reporting cycle under the new remuneration provisions of the Companies Act, but compliance will not be enough. According to Martin Hopkins, master reward apecialist and member of the South African Reward Association...
Red Hat’s asago aims to automate AI safety, governance
Red Hat has set up asago, an open source community project intended to automate how AI governance policies become product-ready, safely-deployed AI systems. Asago connects the fragmented steps, tools and requirements of engineer and compliance teams, to create an...
Treasury, SARB invite comments on cross-border crypto oversight
National Treasury and the South African Reserve Bank (SARB) have invited interested parties to submit written comments on the draft Crypto Assets Manual for cross-border activities. This is part of broader effort by Treasury and the SARB to strengthen the oversight of...
Climate change is redrawing the malaria map in Africa
Malaria is the deadliest climate-sensitive infectious disease. Yet, researchers and public health officials have debated how climate change has shaped its spread. A new Nature study by an international team, including the University of Cape Town (UCT), resolved this...
Sales leaders risk AI agent sprawl
By 2028, AI agents will outnumber sellers by 10 times, yet fewer than 40% of sellers will say AI agents have improved productivity, according to Gartner. “Sales organisations are moving quickly toward a future where AI agents are embedded across the commercial...
Mixed outlook for July PMI
The seasonally adjusted Absa Purchasing Managers’ Index (PMI) declined marginally from 47.3 to 46.8 in July, signalling another month of contraction. However, the headline decline arguably overstates the weakness in manufacturing conditions. Domestic demand improved,...
Telkom reports revenue, subscriber growth
Telkom SA has reported improvements in revenue and subscribers for the first quarter ended 30 June 2026. Group data revenue increased by 8,8% to R6 922 million, contributing 62,4% to total revenue, driven by an 11,4% rise in mobile data revenue, and a 4% growth in...
Air cargo demand strengthens in June
The International Air Transport Association’s (IATA) latest analysis of the state of the air cargo industry, based on capacity and traffic data collected by region worldwide during June 2026 compared with the same month in 2025, has been released. Key highlights from...
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What HR professionals gain from automation
Human resource people are concerned. As automation becomes more featured in modern digital technologies, many HR staff are asking the same question: Will automation replace me? Their fears are not unfounded. According to surveys conducted by Gartner, some companies...
AI, intellectual property, governance are boardroom priorities
Artificial intelligence (AI) is no longer something financial institutions are preparing for. It is already embedded in how decisions are made, how products are designed and how risk is managed. Whether through fraud detection, algorithmic trading, customer engagement...
From data breaches to director’s duties: connecting cyber and D&O liability
With the increasing prevalence of cyber breaches worldwide, it is essential for directors of companies to be aware of the personal liability risks they may face as a direct result of cyber breach. The regulatory environment places a heavy burden on directors which...
Businesses are overlooking one of their biggest profit levers
As South African businesses enter the second half of the year, many executives are once again facing the same uncomfortable reality: margins are tightening, costs continue to rise, and consumers remain under pressure. The instinctive response is often to cut budgets,...
SA’s digital wallet goldrush has a licensing problem
South Africa’s prepaid card and digital wallet market is valued at $13,5-billion as of 2026, with an anticipated compound annual growth rate of 11,9%, reaching $21,2-billion by 2030. By Paul Wenborn, product manager, and Yaaseen Sheik, company counsel at Ecentric...
Yuno partners with Onafriq to unlock pan-African payments
Global financial infrastructure platform Yuno has announced a strategic partnership with pan-African payments network Onafriq to bring Africa’s payments infrastructure to merchants worldwide. Through the integration, Yuno’s clients gain instant access to Onafriq’s...
SARS alert system helps taxpayers avoid mistakes
The South African Revenue Service (SARS) has introduced several changes to this year’s Filing Season to make the process easier and smoother. The aim is to get it right the first time. One of the changes is a new declaration alert questionnaire to assist with...
Rethink early careers to retain talent
The finance industry can be an unforgiving environment for young professionals entering the workforce. From the outset, many are confronted by intense pressure, an ‘always on’ culture, fierce competition and the accelerating pace of technological change reshaping the...
Students as consumers: what higher ed can learn from Netflix, Spotify, Uber
Students arrive in higher education with mindsets and habits shaped by the digital platforms they use every day. Netflix, Spotify and Uber have normalised daily life experiences that feel simple, personalised, immediate and intuitive, and this has raised students’...
Why young South Africans stopped asking professionals what to do
South Africa’s financial literacy infrastructure has not kept up with how young people consume information, and that gap has consequences for all of us. By Pedri Reyneke, CEO of Multilink Financial Services On Youth Day, it is tempting to frame this as a cautionary...
Senior SQL Server DBA – Gauteng Johannesburg
A leading organisation is looking for a highly experienced Senior SQL Server DBA to take ownership of mission-critical SQL Server platforms across production, UAT, development and disaster recovery environments.This is a hands-on role focused on database performance,...
Software Development Engineer III (Oracle) x2 at Adapt IT – Gauteng Midrand
Introduction The purpose of a Software Development Engineer is to develop code and implement the application as specifiedwithin the project plan and according to the client requirements. The Software Development Engineer generallywork within teams, with the product...
Project Manager (Commercial Fit-Outs)
Our client is seeking an experienced Project Manager to join their Cape Town team and lead the successful delivery of commercial fit-out projects. This opportunity is ideal for a driven construction professional with a strong background in turnkey office and retail...
Senior Software Engineer (React) (Cape Town – Hybrid)
ENVIRONMENT:Our client is a leading international gaming, leisure, and entertainment group offering exciting and entertaining customer experiences, in venues or online. They are looking for a Senior Software Engineer who will Architect and design complex web...
Project Manager (Commercial Fit-Outs) – Western Cape Cape Town CBD
Our client is seeking an experienced Project Manager to join their Cape Town team and lead the successful delivery of commercial fit-out projects. This opportunity is ideal for a driven construction professional with a strong background in turnkey office and retail...
Senior Software Engineer (React) (Cape Town – Hybrid) – Western Cape Cape Town
ENVIRONMENT:Our client is a leading international gaming, leisure, and entertainment group offering exciting and entertaining customer experiences, in venues or online. They are looking for a Senior Software Engineer who will Architect and design complex web...
Automation Tester
Qualifications 5–8 years of experience in automation testing, with additional manual testing exposure. Proven experience testing within banking, financial services, insurance or large enterprise environments preferred. Relevant testing certifications (e.g., ISTQB)...
Software Development Engineer III (Full Stack C#) x2 at Adapt IT
Introduction The purpose of the Full Stack C# Developer per is to provide technical advice, choices and solutions and to monitorthe work of other developers in the team. The Lead Developer is further focused on ensuring that developersmeet delivery dates on projects...
Automation Tester – Gauteng Sandton
Qualifications 5–8 years of experience in automation testing, with additional manual testing exposure. Proven experience testing within banking, financial services, insurance or large enterprise environments preferred. Relevant testing certifications (e.g., ISTQB)...
Software Development Engineer III (Full Stack C#) x2 at Adapt IT – Gauteng Midrand
Introduction The purpose of the Full Stack C# Developer per is to provide technical advice, choices and solutions and to monitorthe work of other developers in the team. The Lead Developer is further focused on ensuring that developersmeet delivery dates on projects...
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