B2B sales organisations must take a more situationally aware approach, tuning engagement skills and tactics with empathy for, and personalisation to, a prospective buyer's current state, according to Gartner. Standardised customer engagement in today's buying...

The primary amendments introduced by the the Films and Publications Amendment Act 11 of 2019 (FPAA), which came into effect 1March, are the regulation of the online distribution of films, games and publications, and the extension of the operations of the Film and...

Rand Merchant Investment Holdings, through its innovation hub for fintech entrepreneurs AlphaCode, and Nedbank Private Equity (NPE) through its private equity investment vehicle BoE Private Equity Investments, have each acquired minority shareholdings in Entersekt in...

As South Africa enters a technical recession, Christie Viljoen, senior economist for KPMG in South Africa, unpacks the figures behind it. Statistics South Africa (StatsSA) reported yesterday (6 June) that the South African economy contracted by 0,7% quarter-on-quarter...

Wireless Business Solutions and its next generation LTE-Advanced network has been rebranded as Rain. Chairman and shareholder Paul Harris comments: "We are determined to provide competition in the market to provide consumers with increased connectivity at affordable...

Industrie 4.0/IIoT is a revolution, not an evolution, and any organisation failing to embrace it will quickly become obsolete. This is the dire warning sounded by speakers st the opening of the Connected Industries conference held this week. The Fourth Industrial...

At the height of #FeesMustFall, disgruntled students challenged leaders of the University of Johannesburg on what it is that universities are doing to decolonise knowledge. When they started discussing it, it became obvious that there was no consensus on what students...

Ride-sharing has triggered a revolution in the transport industry, with new and intelligent systems set to shake up all aspects of transportation for people and goods. Uber recently hosted a Urban Mobility Summit where over 30 changemakers in transport, tourism,...

Kathy Gibson at Saphila 2017 in Sun City - 50 years after it was founded, Pick ‘n Pay remains faithful to its core values of consumer sovereignty, business efficiency and doing good. Revamping its loyalty programme is part and parcel of driving these values. The group...

Kathy Gibson at Saphila 2017 in Sun City - De Beers subscribes to the concept that information and insight must be delivered in a user-friendly and compelling way in order to drive evidence-based decision-making. Dominic Podmore, programme manager at De Beers, points...